What are the responsibilities and job description for the Helpdesk Manager position at Trewon Technologies LLC?
Trewon Technologies is a competitive firm providing enterprise-wide solutions to federal clients. Trewon brings a sophisticated service line in IT-related solutions from Business Intelligence, Data Analytics, Big Data, to Cloud technologies coupled with a diverse skill set in research and evaluation to federal clients. While working in specified fields, we also understand the importance of meshing business process optimization with solid data and program management. Trewon Technologies is seeking a Helpdesk Manager to lead and support a team of IT helpdesk technicians, ensuring seamless IT operations across multiple security domains, including NIPR, SIPR, and JWICS. This role is responsible for managing user access, onboarding/offboarding, and asset management while ensuring compliance with security policies and regulatory requirements.
