Automobile Insurance Early Settlement Claims Adjuster

Benefits:

• Life Insurance
• Flexible Spending Account
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Early Settlement Adjuster will be responsible for investigations into a variety of auto accidents to determine liability. This experienced Adjuster will maintain a good working relationship with policy holders while establishing credibility for the company through the quality of work and thoroughness of the investigations; set customer expectations; communicate timelines for investigation and explain applicable laws and coverages. The Adjuster will also take recorded statements; resolve loss of use issues; makes payment to appropriate parties and negotiate settlements and be responsible for the evaluation and settlement of bodily injury claims.

Essential Responsibilities

• Interpret personal auto policy language and analyzes liability for the appropriate jurisdictions
• Document a claim file with notes, evaluations and decision-making process
• Secure detailed factual recorded statements from insureds, claimants and witnesses.
• Maintain adequate loss reserves
• Achieve initial contact standards
• Develop and maintain effective working relationships with automotive repair facilities, police authorities and independent appraisal firms
• Monitor rental vehicle usage
• Manage diaries in such a manner as to accomplish timely claims resolution
• Appropriately recognize and assign claims to the SIU
• Meet or exceed file quality standards
• Maintain confidentiality of claim information
• Handle Total Losses to completion
• Exceed customers expectations
• Negotiate bodily injury claims promptly and effectively through use of Meds Incurred and Open Meds Releases

Required Knowledge, Skills and Abilities

• College degree preferred, but a High School Diploma is required.
• Minimum 2 years of experience in handling automobile claims and a demonstrated ability to resolve bodily injury claims quickly and efficiently in prior adjusting roles
• Adjusters license for KY, SC or TX preferred but not required
• Experience with Injury claims
• Must make independent claims handling decisions on assigned claims
• Communicate effectively and professionally in writing, by telephone, or in person.
• Unwavering business ethics is a must
• Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40-hour work week
• Consistent attention to detail and data resolution
• Strong ability to reason, negotiate and problem solve
• Must be able to foster and maintain positive internal and external customer service relationships
• Strong proficiency in Microsoft Office products, keyboarding and data entry skills

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off bank to include 3 days PTO after first 80 hours worked for new hires
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Flexible work from home options available.