What are the responsibilities and job description for the Credit Union Member Advocate position at Tri Boro Credit Union?
Member Experience Specialist
We are seeking a highly motivated Credit Union Member Advocate to join our team at Tri Boro Credit Union. In this role, you will be responsible for delivering exceptional member experiences by opening new accounts, processing transactions, and resolving technical issues.
Responsibilities:
Build strong relationships with members by providing personalized service.
Process transactions accurately and efficiently, including deposits, withdrawals, and account openings.
Respond to member inquiries and resolve issues in a timely and professional manner.
Collaborate with colleagues to ensure seamless day-to-day operations.
Requirements:
Previous experience in customer service or banking.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
