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MLS Specialist

Tri-City Association of Realtors
Kennewick, WA Full Time
POSTED ON 1/17/2025 CLOSED ON 3/16/2025

What are the responsibilities and job description for the MLS Specialist position at Tri-City Association of Realtors?

Violation Monitoring and Enforcement

- Daily Checks: Review emailed violations submitted by agents.

- iCheck Monitoring: Monitor violations for local Realtor Associations (Agent-Reported and other types).

- Robocalls and Follow-ups:

- Conduct personal follow-up calls for unresolved violations.

- Compliance Enforcement: Issue fines for non-compliance within the required correction timeframe.

Listing Review

- Conduct reviews of new listings for potential violations to ensure compliance with MLS standards and policies.

Front Desk Support

- Provide support as needed for:

- Phone inquiries, lockbox assistance, and general member questions.

- Overflow calls during peak times or absences.

Meeting Management

- MLS Committee Meetings Coordination:

- Schedule Management: Coordinate and schedule MLS Committee meetings for all local Associations

- Agenda Preparation: Prepare and distribute agendas for all MLS Committee meetings, ensuring they are shared with committee members in advance.

- Minutes Management: Record, transcribe, and distribute meeting minutes promptly. Maintain an organized archive of past meeting agendas and minutes for reference.

- Logistical Support: Arrange meeting logistics, including venue bookings, virtual meeting setup, and necessary equipment or materials.

Staff Liaison Responsibilities:

- Act as the main point of contact between MLS Committees and the associations' staff.

- Provide updates on MLS activities, compliance issues, and member concerns during meetings as needed.

- Ensure all committee recommendations or decisions are communicated effectively to relevant staff and implemented appropriately.

Post-Meeting Follow-Up:

- Track action items and ensure timely follow-up on decisions made during MLS Committee meetings.

- Prepare and provide reports summarizing meeting outcomes for association leadership when required.

Member Support

- Assist with MLS support and compliance questions over the phone.

- Facilitate new and existing member documentation processes, ensuring all systems are updated accurately.

. System Maintenance and Updates

- Maintain and update member information in all systems

- Collaborate with the designated team members to initiate paperwork and finalize system updates for sign-offs, transfers, new members, and new offices.

General Responsibilities

- Resolve MLS-related inquiries and compliance issues with professionalism and accuracy.

- Provide exceptional customer service to association members, maintaining a positive and proactive approach.

- Perform additional tasks as needed to support the Organizations operational goals.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $18 - $23

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