What are the responsibilities and job description for the Organizational Change Management (OCM) Lead position at Tri-Com Consulting Group?
Posting ID: 138550
Job Title: OCM Lead
Client: State of Rhode Island, Dept. of Administration (DOA)/
Location: Providence, RI – Hybrid - person has to be able to go to meetings with State colleges multiple times of the week. Will also have to report onsite to office as needed.
Duration: 6-month contract – Extensions Possible
Work Week: 35 Hours
The Project Manager will be in charge of implementing IT Organizational Change Management for the Workday ERP system implementation for the State of Rhode Island.
Responsibilities
- Work with the implementation vendor’s Change Management Lead to develop a change management strategy.
- Work with State representatives to develop a Communications Plan across all agencies to prepare for ERP implementation.
- Build a change management and Change Champions team within agencies to articulate change vision and strategy.
- Supports a selection of Change Network within the State.
- Help establish cooperative agreements with agencies to ensure agencies support design and development, implementation planning, data conversion, and training preparation.
- Work with implementation vendor and State team to assess change readiness, leadership alignment and organizational impact of ERP implementation.
- Conduct stakeholder analysis and communications to obtain awareness, understanding, buy-in and support.
- Work closely with implementation vendor to determine training and resource materials needed for successful change management and user adoption.
- Define project workflows, manage resources, prioritize responsibilities and tasks to deliver quality and timely results.
- Act as a liaison between vendor, Executive and State agencies to proactively articulate challenges, recommend solutions and manage expectations.
- Assure quality control of change management and agency readiness deliverables.
- Works with State and vendor to develop and communicate an agency readiness plan and stakeholder analysis.
- Develops and uses tools to monitor and measure agency readiness.
- Maintain and enhance established Change Management efforts for overall implementation of ERP modules.
Qualifications
- 5 years of experience with management or IT consulting firm; or similar industry.
- Demonstrated expertise in Organizational Change Management.
- Experience with industry methods for project management, process improvement, and organizational change management.
- Experience with ERP adoption preferred.
- Ability to be a self-starter, team player, and effective leader in a fast-paced environment.
- Excellent written and verbal communication skills.
- Change Management Certifications preferred.
- Ability to work effectively across the project team that consists of State and Vendor resources. They should also work effectively across multiple State agencies.
- Must be able to create well-written, articulate and creative communication to senior leadership within the project, Agency leadership as well as Executive leadership.