What are the responsibilities and job description for the Program Supervisor position at Tri-County Human Services?
JOB DESCRIPTION
Position Title: Program Supervisor
Location: Lakeland, FL
Supervisor's Position Title: Director of Residential Services
Position Description
This is a supervisory level position responsible for the development of substance abuse and mental health treatment services in a residential setting.
Position Expectation
In keeping with the mission and core values of Tri-County Human Services, all persons served, stakeholders, and fellow employees will be treated with dignity, respect, and shown sensitivity to their cultural diversity. Referenced by policy numbers 100.000, 100.000A, and 100.004.
Primary Duties and Responsibilities
- Provides direct supervision of unit staff including hiring, termination, and completion of employee performance evaluations in accordance with agency personnel policies. May delegate some supervisory responsibilities as appropriate.
- Directs and coordinates the provision of services to persons served ensuring that persons served receive quality services in a timely and professional manner.
- Coordinates the collection of information and data necessary to make accurate and timely reports to licensing and/or funding agencies or to other departments within the agency.
- Provides ongoing clinical supervision of counselors and/or human services technicians including direct observation or their work performance.
- Is responsible for the units compliance with the State of Florida licensing regulations regarding documentation in person served records.
- Supervises the units Quality Assessment/Improvement Program.
- Consults with the agencys Medical Director and the units attending physician with regard to medical policies and procedures and nursing care practices as necessary.
- Provides minimal training for staff or other TCHS employees.
- Performs other reasonable and related duties as assigned by immediate supervisor or other administrative staff.
Supervises the Following Positions
- Counselors
- Human Services Technicians
- Case Managers
- Support Staff
- Peers
Minimum Training and Experience
A bachelors degree from an accredited college or university, with five (5) years experience working with the population and certification as a CAP by the Florida Certification Board; or Florida licensure as an L.C.S.W., L.M.H.C., or L.M.F.T. Certification and licensure requirements may be waived temporarily for individuals with at least two (2) years of full-time experience in a human service setting who are actively pursuing certification or licensure. .
Requires extensive knowledge of all aspects of addictions and mental health treatment including familiarity with various models of treatment; understanding of various therapeutic techniques and approaches; and the ability to identify and utilize the most effective form of treatment with each client.
Requires a broad knowledge base regarding the causes, symptoms, and progression of substance abuse and mental health disorders.
This job description is not a written nor implied contract and may be revised by Tri-County at their discretion. Your signature on this job description acknowledges that you have read, understand, and received a copy of same.
Employee's Signature Date
Supervisor's Signature Date
Revised 5-25-1110/12/123/24
