What are the responsibilities and job description for the CSR - Customer Service Representative position at Tri-County Supply?
Job Overview
Join Our Team as a Customer Service Team Member at Armorex (formerly Tri-County Supply)!
Are you passionate about delivering exceptional service and being a part of something bigger? At Armorex, we’re proud to be a North American-owned company with a commitment to excellence, growth, and community. As we expand our locations across North America, we’re looking for enthusiastic and dedicated individuals to empower our customers and support our mission.
Why Work With Us?
At Armorex, we believe that our employees are our greatest asset. We are committed to fostering a culture that values collaboration, innovation, and personal growth. As a trusted supplier in our industry, we take pride in not just the products we offer, but the relationships we build with our customers. Your role as a customer service team member will be crucial in delivering unparalleled support, becoming a key part of our continued expansion and success.
What We’re Looking For:
- Customer-Centric Attitude: You thrive on helping others and understand the importance of consistent communication. Your friendly demeanor and problem-solving skills will ensure every interaction leaves our customers and team members feeling valued.
- Team Player: As our company grows, so does our team! You’ll work closely with colleagues across locations to share knowledge and best practices, ensuring we maintain our high standards of service.
- Adaptability and Motivation: Our dynamic work environment requires individuals who can embrace change and thrive in a fast-paced setting. Your passion for learning will inspire those around you as you contribute to our journey of growth.
What You’ll Do:
- Provide top-notch service to our customers, both on the phone and in-person.
- Assist in product inquiries, order processing, and troubleshooting to enhance customer satisfaction.
- Collaborate with colleagues across our expanding network to share insights and improve efficiency.
- Help us create a welcoming atmosphere that reflects our commitment to quality and community.
What We Offer:
- A supportive and empowering work environment dedicated to your professional development.
- Opportunities for advancement as we expand our presence across North America.
- Training that will help you grow your skills and elevate your career.
- A chance to be part of a company that values community, integrity, and the desire to make a difference.
If you’re ready to embark on a fulfilling journey where your contributions make a real difference and you grow with a company that believes in you—apply today to join the Armorex family! Together, we can make every customer experience remarkable and pave the way for an exciting future ahead.
Let’s grow together!
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Shift:
- Day shift
Experience:
- Customer Service: 1 year (Required)
Ability to Commute:
- Brighton, MI 48116 (Required)
Work Location: In person
Salary : $21 - $23