What are the responsibilities and job description for the Public Safety Emergency Communications Senior Engineer position at Tri-Force Consulting Services, Inc.?
Job Description
Job Description
Title : Public Safety Emergency Communications Senior Engineer
Location : 2 MetroTech Center, Brooklyn, NY 11201
Note : This is day one onsite role.
SCOPE OF SERVICES :
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment.
- Configure and test Emergency Communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City’s Public Safety Answering Centers.
- Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.
- Technical support and oversight for vendor managed ESInet services and systems.
- Technical support for Public Safety Unified Communications systems and services.
- Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications.
- Triage and investigate incidents involving communication, infrastructure and service failures, including identifying root cause and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.
- Provide Emergency Communication technology asset management support and oversight.
- Coordinate technology deployments with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers.
- Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure.
- Perform data and performance analysis associated with communications services.
MANDATORY SKILLS / EXPERIENCE
Note : Candidates who do not have the mandatory skills will not be considered
DESIRABLE SKILLS / EXPERIENCE :
If you are : bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why you think you are a fit."
About Us :
Since 2000, Tri-Force Consulting Services (https : / / triforce-inc.com) has been an MBE / SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values : integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.