ACCOUNTS RECEIVABLE/CUSTOMER SERVICE

FULL TIME POSITION - IN OFFICE ONLY

Our company is looking for an experienced and motivated Accounts Receivable and Collections Specialist to join our dynamic Accounting team. You will be required to have heavy phone and email contact with customers to collect on open account balances.

Resolving client inconsistencies and excellent customer service while collecting payments will be expected. The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and customer service skills, as well as patience and persistence related to collection efforts.

Responsibilities:
· Supervise assigned accounts to identify unresolved debts while proactively working with accounts as to effectively manage payment process.

· Develop effective repayment plans.

· Follow-up with clients on overdue accounts.

· Oversee all monthly payments and refunds.

· Research and implement effective collection techniques.

· Perform all administrative duties related to ensuring office efficiency.

· Create monthly credit records.

· Respond to client account queries in a timely and professional manner.

Post Payments to Customer Accounts

Requirements:
· High school diploma or equivalent qualification required.

· A minimum of 2 years’ experience in a similar role.

· Strong understanding of efficient billing and collection processes.

· Outstanding communication and interpersonal skills.

· Good computer skills; Excel, Email and ability to understand other software programs.

· Good time management skills.

- Great Customer Service Skills

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• relevant: 2 years (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday

Experience:

• Accounts receivable: 3 years (Preferred)

Work Location: In person

Salary : $38,000 - $45,000