What are the responsibilities and job description for the Service Coordinator position at Tri-Lift, Inc.?
As a Service Coordinator, you will be essential in managing logistics and ensuring efficient dispatching. Reporting to the Service Manager, you will leverage your strong communication and analysis skills to enhance customer service and streamline processes. Your core competencies in phone etiquette and typing will support daily interactions, while your premium skills in planning will optimize service delivery. Join us in providing outstanding service to our clients.
Skills that we are looking for:
- Staying calm in a stressful situation.
- Able to be organized while thinking about what needs to be done.
- Having a positive attitude at all times.
- Consistently demonstrates superior customer service by combining industry knowledge, product and problem-solving skills to exceed customer expectations.
- Works together with other departments (i.e., Parts, Rentals, Transportation, shipping) as needed to get pricing and availability.
- Works with other office staff to cross train and help create a team atmosphere.
- Other duties as assigned.
Job Type: Full-time
Pay: $46,000.00 - $54,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $46,000 - $54,000
