Lead Cabin Attendant Assistant

Job Summary:

The lead cabin attendant assistant will remain on a normal rotation with additional responsibilities focused on providing guidance and support to other crew members.

This position plays a vital role in creating a luxurious and seamless travel experience for our VIP passengers. The primary responsibility will be to ensure the comfort and satisfaction of our esteemed clientele on board and maintaining a clean aircraft cabin. This role requires impeccable attention to detail, exceptional interpersonal skills, and a commitment to upholding the highest standards of service.

Responsibilities:

Passenger Service:

• Welcome and assist VIP passengers with boarding and disembarking.
• Provide personalized service to meet the unique needs and preferences of each passenger.
• Anticipate and respond to passengers' requests promptly and professionally.

Cabin Maintenance:

• Ensure the aircraft cabin is immaculate and well-stocked with amenities.
• Perform pre-flight and post-flight cabin checks to maintain cleanliness and order.
• Order and restock supplies and address any cabin-related issues.

Catering and Food Service:

• Oversee the preparation and presentation of high-quality meals and beverages.
• Serve meals and beverages in an elegant and efficient manner, adhering to company standards.
• Accommodate special dietary requests and preferences.

Communication and Coordination:

• Maintain effective communication with the flight crew and ground staff.
• Collaborate with team members to ensure a seamless travel experience for passengers.
• Provide updates to passengers regarding flight status, weather conditions, and other relevant information.

Support:

• Assist in reviewing and screening Cabin Attendant candidates.
• Fly training rotation with new hires, provide evaluation and feedback to Lead Cabin Attendant.
• Perform line checks with existing cabin hosts.
• Maintain airplane standards through OCI’s and QR codes.
• Order stock and help onboard new aircraft.
• Share ideas for weekly newsletter and monthly cabin attendant meetings.
• Monitor WhatsApp for any cabin/service-related items. Prompt cabin attendants for post flight summary.
• Review trip sheets and coordinate specific client requests to the cabin attendant.

Required Skills/Abilities:

• A strong commitment to teamwork, a positive attitude, and a deep love for people and service.
• Exceptional interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong problem-solving skills.
• Excellent time management skills with an ability to meet deadlines and prioritize tasks.
• Must be flexible and ready for changes in schedules and plans.
• Strong plating skills and food knowledge preferred.

Qualifications:

• Demonstrated background/experience in aviation, health care, food service, customer service, and/or hospitality.
• Previous experience as a Cabin Attendant in a VIP or luxury airline preferred.
• Certification from an accredited flight attendant training program is a plus.
• Exceptional interpersonal and communication skills.
• Impeccable grooming and presentation.
• Ability to handle stressful situations with composure.
• Knowledge of aviation safety procedures and emergency protocols.
• Willingness to work irregular hours, including weekends and holidays.

Required Education and Experience:

• Must be 21 years of age.
• Must have a current, valid driver’s license.
• Must have current passport or be willing to obtain passport within 30 days of date of hire.
• Must have a high school diploma or GED.

Physical Requirements:

• Prolonged periods of sitting and standing.
• Must regularly be able to lift up to 50 pounds.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• Weekends as needed

Ability to Commute:

• West Palm Beach, FL 33401 (Required)

Ability to Relocate:

• West Palm Beach, FL 33401: Relocate before starting work (Required)

Work Location: In person

Salary : $80,000 - $85,000