Fine Wine Retail - General Manager

Job Description

Job Description

Company Description

Tribeca Wine Merchants LLC, located in lower Manhattan's Tribeca neighborhood, is renowned as one of America's premier fine and rare wine merchants. Specializing in Burgundy wines, the company has been recognized by top publications and critics for its exceptional selections. With a focus on Burgundy, Bordeaux, Champagne, and other prestigious wine regions, Tribeca Wine Merchants is a destination for wine enthusiasts seeking rare and exceptional vintages.

Role Overview :

We are seeking a General Manager to lead our team, refine the retail experience, and drive sales while upholding our reputation for impeccable service, deep expertise, and exclusivity. The ideal candidate is a wine professional with a proven ability to engage high-end clientele, curate extraordinary experiences, and create an environment that mirrors the sophistication of the wines we offer.

Key Responsibilities :

• Bespoke Client Service : Create a shopping experience that is personalized, immersive, and highly curated. Cultivate relationships with collectors and serious buyers through one-on-one consultations, private tastings, and tailored recommendations based on individual preferences and cellaring goals.
• Aesthetic & Atmosphere : Ensure the store environment reflects the elegance and prestige of the wines we offer. This means an immaculate retail space with high-quality displays and a seamless blend of modern luxury and old-world charm.
• White-Glove Concierge Services : Offer tailored assistance with cellar curation, investment-grade acquisitions, and rare wine sourcing. Implement services such as private purchasing appointments, exclusive member privileges, and access to library vintages not available to the public.
• Local Client Development & Sales Strategy : Work closely with neighbors and neighborhood establishments to curate exclusive offers. Develop outreach initiatives that strengthen loyalty and position the store as an insider’s destination for the rarest bottles.
• Team Training & Excellence : Lead, train, and inspire staff to embody the highest level of expertise and service. Foster a team culture that is as refined and knowledgeable as the wines on the shelves. Ensure every customer interaction reflects our brand’s commitment to excellence.
• Curation & Inventory : Oversee sourcing and buying, curating an impeccable selection of Burgundy, Champagne, and other iconic regions.

Qualifications :

Why Join Us?

This is a rare opportunity to shape the future of one of New York City’s most prestigious wine retailers. As General Manager, you will be at the forefront of the fine wine world, curating remarkable experiences, cultivating a sophisticated clientele, and working with some of the most legendary wines ever produced.

To Apply :

Please send your resume and a brief cover letter detailing your experience in fine wine, passion for luxury retail, and vision for elevating the wine buying experience.