What are the responsibilities and job description for the Sr. Project Manager position at TriCom Technical Services?
Responsibilities
- Manage projects focused on the delivery of a wide range of technology and non-technology solutions including, but not limited to, business initiatives, software development, or other technology-related projects.
- Manage and deliver the required products for each project phase or stage, based on the project's work plan.
- Deliver and ensure adherence to time, budget, deliverables, and project milestones within agreed-upon tolerances; manage trade-offs between scope, schedule, quality, and cost; and monitor and control the project's progress at an operational level.
- Establish and update project plans and project schedules with forecasts and actuals, and manage deviations from plan.
- Report to respective stakeholders through various methods including team meetings, status reports, steering committees, etc.
- Liaise with project sponsors, customers, vendors, and partners to facilitate effective communication among all parties involved, as appropriate, and manage expectations with all stakeholders.
- Escalate decisions and unresolved issues to the next level of management.
- Ensure a proper handoff to maintain ongoing support as needed.
- Ensure the visibility of the business case or project scope.
- Ensure that all project requirements and objectives are properly documented and communicated to the entire project team.
- Ensure that the PMO methodology, standards, processes, and procedures are followed on all projects.
- 8 years of Project Management experience including experience in the design, development, and implementation of software and hardware solutions, systems, or products.
- Relevant project management experience in the banking/financial industry.
- Requires a combination of project management, business analysis, client relations, and high-level communications skills.
- Excellent written and verbal communication skills to enable communication with a varying level of personnel from executive management to front-line personnel, as well as vendors and partners.
- Demonstrated ability to be goal-oriented and action-focused, pragmatic, and self-disciplined.
- Advanced proficiency in project planning, organizing, team motivation, and delegation.
- Ability to become knowledgeable quickly about each project sponsor's specific subject matter and the business challenges they are addressing in their assigned projects.
- Must have excellent communication, leadership, organization, scope management, issue management, risk management, resource management, and time management skills.
- Ability to resolve conflicts and disagreements, handle difficult people and tense situations with diplomacy and tact, spot potential conflicts, de-escalate disagreements, encourage open debate and discussion, and orchestrate win-win solutions when feasible.
- Proficiency in Microsoft Office including Visio, Word, and Excel, in addition to Smartsheet or other project management software.
- PMP Certification.
