What are the responsibilities and job description for the IT Intern position at Tricon Energy?
Overview
Come discover why Tricon has been certified as a Great Place to Work®! The award is based entirely on what current employees say about their experience working at Tricon. Great Place to Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.
About us: Tricon is an industry leader in the global commodity trade and distribution market. In our 27 years in business, we have grown to become one of the largest privately held companies in Houston, TX and recognized as the 2nd largest chemical distributor in the world. Our diverse team spans 25 offices worldwide, adding value by providing logistic, risk management, financing, and market intelligence services. We strive to enhance international commerce through the physical movement and marketing of industrial petrochemicals, polymers, fuels, and raw materials. By providing our suppliers and customers with streamlined services, they are able to focus on their core business.
About this internship:
We are seeking a highly motivated IT Intern to join our team and gain practical experience in the world of information technology. As an IT Intern, you will work closely with our IT professionals to support various technical tasks and projects. You will have the opportunity to learn about key aspects of IT, including network troubleshooting, system administration, cybersecurity, and user support. This IT Internship provides an excellent opportunity for hands-on learning in a dynamic technology environment. If you are a dedicated and ambitious student looking to kickstart your career in IT, we encourage you to apply and join our team!
Responsibilities will depend on the team you are assigned to and may include but are not limited to:
- Assist with troubleshooting network, hardware, and software issues
- Provide technical support to colleagues for Windows operating systems, Office 365, and other applications
- Support system administration tasks, including user account management and endpoint management
- Help maintain cybersecurity protocols, including monitoring and mitigating risks related to firewalls, VPNs, and identity access management
- Assist in setting up workstations and managing device inventories
- Support IT projects related to system upgrades, cloud services, and infrastructure improvements
- Document IT procedures, configurations, and troubleshooting steps
- Research new technology trends and provide insights to enhance IT services
- Collaborate with IT teams to identify opportunities for process improvements
- Troubleshoot printers and video conference equipment
Experience & Qualifications
- Pursuing a bachelor’s degree in information technology, Computer Science, or a related field
- 0-1 years of internship experience in IT preferred but not required
- Familiarity with Windows operating systems (up to Windows 11) and Office 365
- Basic understanding of network concepts (e.g., routers, switches, VPN)
- Experience with Microsoft Intune or other device management platforms is a plus
- Knowledge of cybersecurity concepts and identity access management is a plus
- Proficient in Microsoft Excel and Word
- Strong problem-solving and analytical skills
- Ability to work independently and take initiative
- Strong verbal, written, and presentation skills
- Attention to detail and ability to work under time-sensitive deadlines
