What are the responsibilities and job description for the Customer Service Representative position at Tricor Industrial Inc?
Wage will depend on Experience.
We are looking for a dynamic and driven Inside Sales/Customer Service Representative to join our growing team. You will proactively engage with customers through calls and emails, developing personalized communication strategies to build relationships, understand needs and provide tailored support to enhance their experience. An Industrial Supply background is preferred.
The responsibilities of this position include, but are not limited to the following:
· Data/Order Entry – Working closely with our customers and outside sales reps to efficiently enter orders into our sales system
· Run Inventory Reports
· Sourcing Materials & Purchasing
· Maintain a detailed, hands-on working knowledge of our products and their uses
· Quote Pricing to new and established customers
· Billing
· Answering phone calls
· Pull Orders in Warehouse
· Covering in our store as needed/Occasional Saturday’s required
· Keep current customers satisfied, providing exceptional customer service
· Effective communication with Outside Sales Reps and Vendors
· Must be a Team Player
Job Type: Full-time
Pay: $16.50 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $21