What are the responsibilities and job description for the Lead Case Manager (LCM) position at Tridant Solutions Inc.?
Lead Case Manager, Licensed
*** Employment with Tridant Solutions Inc. is contingent upon the candidate’s ability to successfully pass a criminal background & controlled substance (i.e., drug screening) screening, and provide valid document(s) that serve as confirmation of your right to work in the United States. ***
CONTINGENT UPON CONTRACT AWARD
Mission, Purpose, Vision, Culture- Tridant Solutions Inc.
Tridant Solutions Inc. is a professional management & services firm founded in 2005 by our CEO, Annette Palazuelos to serve the Department of Defense (DOD), and Federal agencies, and do so with a sense of urgency.
Our organization has a robust portfolio of over 61 completed and underway programs with implemented proactive and responsive approaches focusing on concise program management, and contract execution. With the tenacity and dedication to service provided by our professional staff and expert guidance issued by our CEO, Tridant Solutions Inc. has earned and been awarded multiple opportunities to provide support services to NAVSEA, NAVAIR, the US Air Force, the Department of Homeland Security Health Corps, and the Army National Guard earning our organization numerous awards, 100% exceptional ratings, 2020 INC 5000 awards, and, continued growth since the opening of our doors. We succeed time and time again as a team with a foundation of collaboration!
If work ethic, delivering results, and challenge are meaningful to you, this is your firm and we invite you to apply! Please review our website www.tridantsolutions.com to learn about current job opportunities available in your area, and the clients we service.
JOB DESCRIPTION
In general, the Lead Case Manager (LCM) will be responsible for offering support services and providing behavioral health clinical case management to Soldiers in the designated area. Candidates for this position must be able to assist with potential behavioral health crises. The LCM must maintain availability by phone and be available to travel throughout the State of Wyoming as this will be a necessary function to be assessed and completed as needed for this position. In addition, the candidate will be responsible for providing recommendations, coordinating service member care, conducting evaluations and assessments for walk in Soldiers during all medical readiness events, referrals, self-referrals, and referrals for Chapter 3 that may require a temporary consolidate and maintain weekly metrics, perform initial and follow-up review to ensure quality of patient care, comply with and maintain access all regulations and guidance applicable to medical operations and programs of the Army National Guard.
Job Description Disclaimer: The above statements concerning the job description are intended to describe the general duties, nature, and expectations for the level of work to be performed by any employee(s) assigned and or hired under this specific job title. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
POSITION TYPE & RATE INFORMATION
This position is:
Full-Time
Salaried (Exempt) Annual Range $60,000.00- $65,000.00, USD (DOE.)
ASSOCIATED JOB DUTIES (Including but not limited to)
- In addition to the Care Coordinator/Case Manager responsibilities, the LEAD CASE MANAGER RESPONSIBILITIES include, but not limited to:
- Works closely with all staff to ensure medical readiness
- Works with Care Coordinators on all aspects of Case Management and ensures proper tracking.
- Trains Care Coordinators and provides direction on required accesses and documentation. May delegate some training tasks to Care Coordinators.
- Assist Care Coordinators with questions and provides support where needed
- Works closely with senior staff on all aspects of administrative support, LOD tracking, MEB cases, cross-talk, etc…
- Leads and overseas all Care Coordinators and keeps contractor informed on all aspects of Care Coordinator work performance and process.
- Performs office management duties, works with POCs to ensure all Care Coordinators possess the proper tools to perform their job duties.
- Assists contractor with tracking leave requests, LWOP, appointments, etc.
- Leads weekly meetings with Care Coordinators and provides status updates, training and/or feedback
- Provides local resources (as available) to Care Coordinators to ensure alternative options available to improve medical/dental readiness
- Participates in community-based meetings or other events/workshops as per the DSS and approval of Contractor
- Delegates/assigns cases to Care Coordinators and performs quality control on case reviews
- Oversees and tracks all HIARNG members assigned in case management process and in the eCase module
- Track 7281s
- Maintains case load:
- Manage treatment and care
- Discuss treatment plan with provider
- Obtain medical records
- Upload medical records
- Complete tracking reports
- Completes monthly metrics report to contractor regarding all cases
- Must have experience leading/managing a team with the ability to support the Case Management Team.
- Must be able to handle high volume peak-times and multiple tasks with the ability to prioritize. Must work well with all colleagues and levels of management.
- Must be RN, LVN or SW and possess active unencumbered license (RN, LVN, LCSW).
- MUST have case management experience with Service Members and understand systems (eCase, MODS, MEDPROS, etc)
QUALIFICATION REQUIREMENTS
- Required- A valid License (LCSW, RN, LVN) in good standing in the state of WY.
- Required- Intermediate to advanced (3-three years minimum experience) using MS office experience required.
- Preferred-LCSW RN.
- Required- LCM with a experience in behavioral health, with a current state license (unrestricted).
- Excellent interpersonal communication skills
- Required- Advanced knowledge (minimum of 3-three years’ experience) using/ managing medical/clinical documentation related to functional impairment.
- Required- Minimum of 3-three years’ experience mentoring/advising claim managers on effective behavioral health clinical case management strategy.
- Preferred- Case management experience in behavioral health and disability/absence management.
- Preferred- Extensive experience with the Medical Disability Guidelines or Utilization Review Treatment Guidelines.
- Preferred- Credentials in related fields (e.g., CDMS, ADMS or CCM certification(s)).
REPORTING INFORMATION
- Reporting to- Site Lead
- Work Schedule
- Hours- *After-hours, weekend, and holiday work required.
- Days- Monday- Friday (Must be available to travel to other locations within the State of Wyoming}
- Work Location(s)
- WYARNG, Cheyene WY
- Travel
- Required to travel to alternative work sites to attend/ participate in scheduled medical readiness events.
- The candidate will be entitled to expenses reimbursed* (*=restrictions on reimbursement items may apply) by the Joint Travel Regulations/ JTR and reimbursed per the current GSA rate at the time of travel.
BENEFITS
Our company offers a wide range of benefits tailored to enhance the work-life- and health balance of our professional staff. Please note Full-time employees in our organization are eligible to participate in the benefits program listed below. Part-time, Independant Contractors (i.e., 1099 employees), and or PER DIEM employees are not eligible to participate in our vacation leave, sick leave, or medical benefits program. Our organization currently offers the current benefits below:
- Vacation Leave and Sick Leave (accrued hours up to 2 weeks vacation annually/up to 56hrs sick time annually(available for use as soon as the hours are accrued)
- Medical
- Dental
- Vision
- Retirement Planning (401K) 3% Employer Matching. Employees can participate in the company retirement (aka 401K) benefit program after 90 days of successful employment.
- Life, AD&D (100% Employer Paid)
- E.A.P.- Employee Assistance Program (100% Employer Paid) assists you with work-life balance and other services that provide professional guidance for overcoming personal or workplace challenges. All employees will receive access to our EAP program
- Identity Theft Protection (100% Employer Paid)
- Short Term Disability
- Pet Assure- (Pet discount program & Traditional Pet insurance)
EEO Statement
Tridant Solutions is an equal opportunity employer for all employees and applicants; we prohibit discrimination and harassment of any type based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We celebrate diversity and are committed to creating an inclusive environment where differences are valued and respected for the benefit of our team, our services, and our diverse communities. Part of our mission is to be an equal-opportunity workplace and an affirmative-action employer. Women, minorities, individuals with disabilities, veterans, and intersectional individuals are encouraged to apply.
Salary : $60,000 - $65,000
