What are the responsibilities and job description for the Salesforce Business Systems Analyst position at Trident Consulting Inc.?
Job Details
Trident Consulting is seeking a Salesforce Business Systems Analyst for one of our clients in Concord, CA . A global leader in business and technology services.
Role: Salesforce Business Systems Analyst
Location: Concord, CA (Hybrid 3 days (Tue - Thu) office in a week)
Type: Contract-to -hire
Key Responsibilities
- Bridging Functional & Technical Requirements: Translate business needs into technical specifications while working closely with both stakeholders and IT teams.
- Salesforce Expertise:
- Must have a Salesforce BSA Admin certification.
- Strong understanding of how Salesforce is built and implemented within an enterprise environment.
- Experience with provisioning, security configurations, and cloud implementations, with the ability to explain past projects in detail.
- Business & System Analysis:
- Collaborate with stakeholders to document business requirements, use cases, and functional specifications.
- Work closely with technical teams to develop and evaluate solution alternatives.
- Conduct process mapping, engineering, and modeling to enhance system functionality.
- Testing & Validation:
- Draft and execute validation tests to ensure system integrity.
- Participate in user acceptance testing (UAT) and troubleshoot issues as needed.
- User Management & Security:
- Define and manage user personas and permission sets within Salesforce.
- Work with security and compliance teams to ensure proper access controls.
- Communication & Stakeholder Engagement:
- Act as a liaison between IT and business teams to ensure alignment on project goals.
- Communicate complex concepts clearly to diverse audiences, including senior leadership.
Required Qualifications
- 5 years of experience as a Business Systems Analyst, with a focus on Salesforce implementation and system integration.
- Strong knowledge of Salesforce architecture, security provisioning, and cloud solutions.
- Ability to create and manage business and functional requirement documents.
- Experience with process analysis, validation testing, and user management.
- Strong analytical and problem-solving skills, with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, Outlook).
- Experience using Jira and Confluence for project tracking and documentation.
- Basic SQL knowledge is required.
- Financial services experience is a plus but not mandatory.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
About Trident Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we ve specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe. Received the TechServe Excellence award. Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.
