What are the responsibilities and job description for the Overnight Shift Security Supervisor - 95014 position at Trident Security Solutions?
Schedule
- Full time
- Overnight (Grave)
Thur 9PM– 6AM |
Fri 9PM– 6AM |
Sat 9PM– 6AM |
Sun 9PM– 6AM |
Mon 9PM– 6AM |
$36/hr-$37/hr
TRIDENT MISSION
Trident is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.
TRIDENT VALUES
- Do everything with honesty and integrity
- Achieve excellence in every job
- Superior customer and employee service
- Securing customer’s operational and technical goals
Job Summary:
The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift. The Security Shift Supervisor will act as a liaison between the Security Specialists and Security Leads. They will supervise the day-to-day tasks and duties, provide coaching, and recognition. In addition, the Security Shift Supervisor will administer performance management, in collaboration with their Security Lead.
Essential Duties/Tasks:
- Ensure all active posts (including temporary or ad-hoc jobs) are always covered during your shift. This includes handling call off’s and finding suitable coverage as needed. This may include staffing posts where suitable coverage cannot be found.
- Oversee the workflow, schedules, and assignments of the Security Specialists across multiple locations.
- Inspect every active post and Security Specialist at least once per week to ensure the quality and compliance in the following areas:
- Security Specialist wellbeing, including health and safety
- Compliance with Customer requirements
- Compliance with TRIDENT requirements
- Uniform quality and compliance
- Post orders are always up to date and relevant.
- Receive, document, and escalate Security Specialist questions and concerns.
- Provide ongoing documented field training for new and existing Security Specialists.
- Ensure every Security Specialist is visited at least twice per shift.
- Answer telephone calls, take messages, answer questions, and provide information as needed, referring and escalating issues to the appropriate resources as needed.
- Respond to and report all emergency situations during your shift.
- Write reports of daily activities and irregularities as required by Trident, such as equipment or property damage, theft, or unusual occurrences.
- Any other duties as assigned by Trident.
Skills/Abilities:
- Self-Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Stress Tolerance: This role requires accepting criticism and dealing calmly and effectively with high-stress situations.
- Persistence: This role requires persistence in the face of obstacles.
- Initiative: This role requires a willingness to take on responsibilities and solve challenges.
- Dependability: This role requires being reliable, responsible, dependable in fulfilling obligations, and excellent time management.
- Critical Thinking: This role requires the ability to think clearly and rationally given a set of facts, and being an active learner.
- Team Player: This role requires enthusiasm and a positive attitude to deliver a high level of customer service.
- Interpersonal Skills: This role requires the ability to effectively communicate and interact with others at all levels.
Working Environments/Physical Requirements:
- You are required to drive a company/client vehicle between sites.
- This is a physical job that requires the ability to work in different environments and terrains, as well as frequent travel between client buildings and/or campuses.
- You are required to work inside and outside, regardless of weather conditions.
- You are required to sit, stand, and walk for long periods of time.
- Flexibility to work all shifts, nights, weekends, holidays, and willingness to work overtime when needed.
Reporting Structure & Classification:
- The Security Shift Supervisor is a full-time hourly non-exempt position that reports directly to the Security Lead.
Salary : $36 - $37