Demo

Overnight Shift Security Supervisor - 95014

Trident Security Solutions
Cupertino, CA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Schedule

  • Full time
  • Overnight (Grave)

Thur 9PM– 6AM

 Fri 9PM– 6AM

Sat 9PM– 6AM

Sun 9PM– 6AM

Mon 9PM– 6AM

 

$36/hr-$37/hr

TRIDENT MISSION

Trident is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

 

TRIDENT VALUES

  • Do everything with honesty and integrity
  • Achieve excellence in every job
  • Superior customer and employee service
  • Securing customer’s operational and technical goals

 

Job Summary:

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift. The Security Shift Supervisor will act as a liaison between the Security Specialists and Security Leads. They will supervise the day-to-day tasks and duties, provide coaching, and recognition. In addition, the Security Shift Supervisor will administer performance management, in collaboration with their Security Lead.

 

Essential Duties/Tasks:

  • Ensure all active posts (including temporary or ad-hoc jobs) are always covered during your shift. This includes handling call off’s and finding suitable coverage as needed. This may include staffing posts where suitable coverage cannot be found.
  • Oversee the workflow, schedules, and assignments of the Security Specialists across multiple locations.
  • Inspect every active post and Security Specialist at least once per week to ensure the quality and compliance in the following areas:
    • Security Specialist wellbeing, including health and safety
    • Compliance with Customer requirements
    • Compliance with TRIDENT requirements
    • Uniform quality and compliance
    • Post orders are always up to date and relevant.
  • Receive, document, and escalate Security Specialist questions and concerns.
  • Provide ongoing documented field training for new and existing Security Specialists.
  • Ensure every Security Specialist is visited at least twice per shift.
  • Answer telephone calls, take messages, answer questions, and provide information as needed, referring and escalating issues to the appropriate resources as needed.
  • Respond to and report all emergency situations during your shift.
  • Write reports of daily activities and irregularities as required by Trident, such as equipment or property damage, theft, or unusual occurrences.
  • Any other duties as assigned by Trident.

 

 Skills/Abilities:

  • Self-Control: This role requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Stress Tolerance: This role requires accepting criticism and dealing calmly and effectively with high-stress situations.
  • Persistence: This role requires persistence in the face of obstacles.
  • Initiative: This role requires a willingness to take on responsibilities and solve challenges.
  • Dependability: This role requires being reliable, responsible, dependable in fulfilling obligations, and excellent time management.
  • Critical Thinking: This role requires the ability to think clearly and rationally given a set of facts, and being an active learner.
  • Team Player: This role requires enthusiasm and a positive attitude to deliver a high level of customer service.
  • Interpersonal Skills: This role requires the ability to effectively communicate and interact with others at all levels.

 

Working Environments/Physical Requirements:

  • You are required to drive a company/client vehicle between sites.
  • This is a physical job that requires the ability to work in different environments and terrains, as well as frequent travel between client buildings and/or campuses.
  • You are required to work inside and outside, regardless of weather conditions.
  • You are required to sit, stand, and walk for long periods of time.
  • Flexibility to work all shifts, nights, weekends, holidays, and willingness to work overtime when needed.

 

Reporting Structure & Classification:

  • The Security Shift Supervisor is a full-time hourly non-exempt position that reports directly to the Security Lead.

Salary : $36 - $37

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