What are the responsibilities and job description for the BIlingual Quality Resident Liaison / Automotive Representative position at TRIGO Global Quality Solutions?
TRIGO Quality Solution is looking for a Full-time Quality Resident Engineer who is Bi-lingual (Spanish / English) in Ridgeville, SC .
Overall Purpose
The Quality Resident Engineer s erves as the customer's on-site representative, ensuring satisfaction through technical support, issue resolution, and open communication between Intervention Site and the customer . Build strong relationships, address production problems promptly, suggest improvements, and provide regular updates on claims to maintain trust and credibility.
May Report to
Resident Engineering Director and Resident Engineer Manager
Responsibilities
Client Relationship & Business development
- Build strong, professional relationships with customers at the plant level.
- Act as the customer's representative, addressing production issues and building credibility through commitments.
- Maintain open communication between Intervention Site and the contracted customer.
- Provide regular updates on claim status and seek customer feedback.
- Monitor competitor activities and report to the TRIGO Resident Engineering Manager.
- Represent the contracted partner's interests and participate in customer meetings as needed.
Operations
Organization & M anagement
Technical
Other
Knowledge, skills, abilities
Hard skills
Values & attitudes
Work experience
Overall recommendations
Education background
Preferred : Engineering degree or equivalent relevant experience
Job Posted by ApplicantPro
Salary : $21 - $23
