What are the responsibilities and job description for the Site Manager - Automotive position at TRIGO Global Quality Solutions?
TRIGO Global Quality Solutions is seeking to fill three Site Manager positions in the Metro Detroit Area.
Overall Purpose
Ensuring client overall satisfaction by addressing their needs quickly and effectively
Optimizing site performance and efficiency
Organizing & coordinating teams at site level to fulfill jobs / missions, managing the site teams and ensuring good social climate on the site / sites
Travel weekly to set-up customer sites in the Region. This includes frequent on-site follow-up visits after the sites are successfully launched
Preparing sites and teams for Technical resource requirements
Support and contribute to the company Quality Policies & QMS
Responsible for managing performance to meet all customer required KPIs
Reports to
Director of Operations
Responsibilities of a Site Manager
Client relationship & Business development
- Being the face of TRIGO on the site(s), guaranteeing client satisfaction and building solid relationships, (incl. support to claim management)
- Ensuring clear and transparent communication to the client
- Developing business with existing clients on farming, and upselling (support provided by Sales for the quotation preparation and / or negotiation)
- Providing the sales teams with site information on new client opportunities and insight for the quotations
- Monitoring competition (services, prices, etc.) at the site level
- Develop and maintain positive relationship with all 3rd party supplier representatives
Operations
Organization & management
Technical
Other
Knowledge, skills, abilities
Hard Skills
Values & attitudes
Global team spirit
Excellence
Customer focus
Initiative
Work experience
Overall recommendations
Education background
Overall recommendations
About TRIGO Global Quality Solutions
Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20 countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.
The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.
TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.
TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.
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