What are the responsibilities and job description for the Clinical Community Liaison position at Trillium Family Services?
Join Trillium Family Services - Make a Difference in Young Lives and Families
Starting rate of Pay: $68,320/year
Trillium Family Services is proud of our dedicated team, and we’re always looking for compassionate individuals eager to make a real difference in the lives of young people and their families. At Trillium, diversity, equity, and inclusion are at the core of our positive workplace culture. We aim to cultivate a sense of belonging and growth for everyone.
Why Join Trillium? We are committed to developing our staff and providing extensive education, training, and mentorship opportunities to help each reach their fullest potential. You’ll take advantage of:
- Public Service Loan Forgiveness eligible
- Comprehensive employer-paid healthcare benefits for eligible employees
- Flexible positions with various shifts available from day to overnight
- 401k with 6% match
- Free meals
- Paid training and ongoing professional development
- Generous vacation and sick leave
- Strong internal promotion paths, with many staff advancing to supervisory roles, transitioning to new positions, or pursuing advanced degrees.
- Opportunities to further education and gain certifications.
- And more!
Whether you’re starting your journey in mental health or looking to elevate your career, Trillium Family Services is the place to grow!
The Clinical Community Liaison is responsible for ongoing coordination between a variety of internal and external stakeholders. Internally, the position holder interacts with the Billing, Health Information Management, Quality Assurance, Information Technology, Health Services, and Clinical departments throughout TFS to facilitate continuity of care and systems integration. Externally, the position holder assists in determining clinical appropriateness of referrals and clients as per admission and continuing stay criteria, and in communicating clinical presentation and decision-making to the child’s community team.
Your Role:
- Clinical Skills: Assesses incoming referrals for clinical appropriateness for relevant level of care. Concisely summarizes clinical presentation and likely treatment goals to internal treatment teams as part of the referral review process. Communicates both approval and adverse determinations to families and community teams, with recommendations for alternate services. Communicates presentation, treatment progress, and disposition planning to funders and community teams to complete ongoing utilization review and funding authorizations. Consults with therapists, psychologists, psychiatrists, and other treatment team members regarding treatment issues and concerns, as well as participates in discharge planning.
- Interpersonal and Communication Skills: Provides positive customer service experience to both internal and external stakeholders, communicates in an emotionally intelligent manner, uses creativity and problem-solving skills, engages in open communication. Serves as a communication link between Trillium clinical teams and external programs/families.
- Position duties: Maintains and triages waiting lists. Responds to requests for assistance and information from current external treating teams, schools, and families. Creates and maintains the electronic health record for admitting clients. Completes all required admission consents to meet internal and state mandated requirements. Assists the Billing Department by ensuring all admitted clients have active funding streams at all times, maximizing revenue collection per contractual parameters.
- Flexibility and Adaptation: Ability to prioritize duties when multiple critical tasks are present. Performs essential job duties independently and manages schedule according to shifting workload priorities.
- Education: Master’s degree in counseling, social work, psychology or a related field. Two years' experience providing children’s mental health services preferred. Hospital experience preferred.
- Certificates, Licenses, Registrations: Licensure preferred but not required.
- 40/hours week/ Monday-Friday 8:00am-4:00pm
- Position is Remote after initial training period. (MUST BE AN OREGON RESIDENT)
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be in fulfilling our mission of “Building Brighter Futures with Children and Families”.
Our vision is to create safe communities where children are healthy, and every family has the opportunity for success. Families get the support they need – when and where they need it. There is a focus on prevention and health; organizations and systems are connected in a synergistic sanctuary community that generates: Non –violence, Growth and Change, Democracy, Emotional intelligence, social learning, Open communication, and Social Responsibility.
Our investment in the future of each child means that the next generation of Oregonians will have the skills to contribute meaningfully through employment, community service, and raising their own healthy families.
At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities.
Our DEI Vision and Mission
Our mission is to foster a company culture where diversity and inclusion is embedded in our core belief system. Our vision is to increase our fundamental awareness around inclusive best practices and execute plans to support an equitable environment. We will work to create an environment where every employee is considered and valued. We will resist hate, judgment, shame, and blame, focusing instead on difference, choice, compromise, and respect. We will adopt an understanding that DEI is a journey, not a destination. Through intentionality, we will meet others where they are and learn how to bring each other along.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
Physical Demands: For physical demands of position, including vision, hearing, repetitive motion and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care
Application Details: Consideration of candidates will be on-going, and position may close after this date without notice.
If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.
Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership and workforce.
Salary : $68,320
