What are the responsibilities and job description for the Application Support Analyst position at Trillium Staffing?
Trillium Professional is now seeking an Application Support Analyst in Boston for a hybrid position!
Job Duties and Responsibilities :
- Serve a contact for Tier 1 application support.
- Ensure that requests for assistance are documented, triaged, and routed appropriately.
- Identify, communicate, and facilitate resolution to any production support, user requests, or triaged Helpdesk tickets.
- Participate in the final configuration and refinement of workflows and forms in WellSky.
- Participate in the preparation and execution of testing plans and / or test criteria.
- Ensure that testing is performed that will validate quality, reliability, and completeness of the business services being deployed.
- Perform Integration, Regression, and assist with User Acceptance testing
- Responsible for determining operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
Pay rate is $52 per hour. Apply now!
Preferred Qualifications : - (Preferred Knowledge, Skills and Abilities) :
Business Analysis, Systems Analyst, or other related experience is preferred.
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same : to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
Salary : $52
