What are the responsibilities and job description for the Technical Support position at Trillium Staffing?
Trillium Professional is now seeking Technical Support in Salem!
Position will primarily focus working with field staff with new technology and support of devices. Work with staff to be innovative with technology to perform daily job functions. Position is responsible for end user support. Provides troubleshooting, problem management and escalation of issues to resolve and communicate resolution to customer concerns in a timely manner. Troubleshoot hardware and software issues.
Pay rate is $24 / hour! Apply now!
- Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, SharePoint, MS Office Suite and MS Teams.
- Skill in troubleshooting tools and managing and administering desktop and laptop computers as well as wireless devices.
- Ability to communicate effectively verbally and in writing with individuals and groups.
- Experience working with help request tracking and reporting tools.
- Strong Customer Service skills that include a “customer first” attitude.
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same : to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.
Salary : $24
