Business Office Manager

Plans, supervises, and coordinates the business office operations of the health campus.  Primary duties are billing and collections for the health campus in accordance with current accounting principles and in conjunction with company policies and procedures.  Oversight of AP and Payroll.

Duties and Responsibilities:

• Accurate and timely submission of claims to various payers, including Medicare, Medicaid, and Insurance.
• Maintain organization system for timely follow up and collection of balances.
• Effectively communicate with customers and insurance companies regarding outstanding balances.
• Preparation of Private Pay billing statements monthly and assist customers with billing inquiries.
• Verification of benefits for various payer classes, including Medicare, Medicaid, and Insurance.
• Create and maintain resident data in the Accounts Receivable system.
• Update Accounts Receivable system daily, including census records and resident data, to ensure accurate billing.
• Post payments received daily to appropriate resident account and cash receipt journal and reconcile cash receipts journal to the deposit log.
• Assist residents and families with Medicaid application and continued eligibility.
• Supervises and maintains resident trust accounts, including deposits, payments as appropriate, reconciling monthly bank statement.
• Manages month-end billing processes for all payer classes in an accurate and timely manner per policy and procedures
• Prepares report of collection action taken on all balances for quarterly AR reviews with Executive Director and Business Office Support.
• Provides back up for telephone duties.
• Ensures consistent adherence to established procedures for cost control regarding supplies and purchase order policies and procedures.
• Monitors and ensures adequate office supply inventory.
• Attends and participates in annual company required in-service training programs.
• Attends and participates in meetings related to billing.
• Prior experience with billing, collections, revenue cycle and Medicaid eligibility criteria preferred.
• Minimal travel including overnight stay as necessary.

• High school diploma or equivalent. College graduate or some college classes preferred.

Experience:

• Two (2) years’ experience in accounts receivable.  Medicaid/Medicare, healthcare, senior living industry, pharmacy or long-term care environment preferred.

• Experience with billing, collections, revenue cycle and Medicaid eligibility criteria preferred.

• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Careers close to home and your heart 

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. 

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.