What are the responsibilities and job description for the Customer Service Representative - Scheduling & Support position at Trim-A-Seal Home Improvements?
JOB DESCRIPTION:
Trim-A-Seal of Indiana, Inc. is seeking motivated individuals to join our staff. The key responsibilities of this position will include scheduling, lead/customer management, data management, and providing quality/efficient customer service to our clients. The ideal person for this position should be willing to go the extra mile, and be part of a friendly office environment. Computer proficiency is necessary and above average tech skills are a huge plus.
ABOUT THE COMPANY:
Trim-A-Seal of Indiana, Inc. is an industry-leading home improvement company that has been in business for almost 70 years. It is family-owned with offices in Merrillville, Gary, and Munster, along with a service area that encompasses all of Northern Indiana, as well as Chicagoland and Southern Michigan. We offer many different products and services and are experiencing exceptional growth in the past couple years. We strive to maintain exceptional quality during this time of growth, and pride ourselves on receiving an A rating from the Better Business Bureau and Angie's List. To learn more about us, please visit our website at www.trimaseal.com.
REQUIREMENTS
• At least 1-2 years of professional office environment experience
• Can effectively communicate with principals and management of the company
• Well versed in web based and Microsoft applications
• Must possess good customer service skills
• Ability to handle multiple tasks at once
• Ability to work efficiently, in an organized fashion
• Must be able to work independently, as well as part of a team
• Strong attention to detail
• Natural Customer service skills
• Professional demeanor, particularly on the telephone
• Ability to adapt quickly to an ever changing environment
HERE’S WHAT YOU CAN EXPECT:
· Competitive compensation
· 401k
· Paid time off
· Growth potential
· Friendly office environment
Salary : $15
