IT Engineer

The Opportunity Trimark is a leading innovator in utility-scale solutions to help electric power resources optimize control, connect to the grid, maximize revenue, and meter energy transactions. We specialize in state-of-the-art SCADA (Supervisory Control and Data Acquisition) systems and software platforms. Our cutting-edge technologies empower the renewable industry to monitor, control, and optimize complex processes with precision and efficiency. As we continue to expand our team, we are seeking a talented IT engineer to join our dynamic team and contribute to the internal support of our teams. The Team You will report to our IT Manager and support our distributed Trimark Community across the US. You will collaborate closely across the organization with our technology, operations, and executive teams. The Environment This role is Office-Based in our Folsom, CA Corporate Headquarters. You will work in a controlled office environment. You may be required to sit for extended periods of time using a keyboard and monitor display, travel to other locations, lift up to 20lbs, and push/pull up to 50lbs. Growth & Development Trimark's pursuit to being the leading provider of SCADA software and controls engineering solutions in the Electrical Utility market has attracted top talents and minds within the field who bring forth innovative and creative ideas, products, and services. We actively foster ingenuity and professional growth through continuous training and new system developments. You will be working with individuals who have years developing and delivering premier technical solutions, with the opportunity to learn and grow both vertically, and throughout our organization. You will have the opportunity to make a meaningful impact on the transition to a sustainable future and work with a team that values innovation, diversity, and collaboration. Your Key Contributions Support team members and corporate facilities with the installation, configuration, repair, and ongoing usability of computers, telephones, peripheral equipment and software within established standards and guidelines Work alongside Help Desk and Network Support staff to determine and resolve problems received from internal team members Coordinate and control end user computer and related systems access and use Ensure computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems Maintain and support robust IT infrastructure, including hardware, software, and network systems Troubleshoot and resolve technical issues in a timely manner to minimize downtime and maintain seamless operations Work with vendor support contacts to resolve technical problems with computing equipment and software Collaborate with human resources team for successful onboarding/offboarding of team members Maintain accurate records of system inventory and parts Ensure the security and integrity of our IT systems by implementing best practices, cybersecurity measures, and disaster recovery plans Proactively identify areas for system improvement, efficiency enhancement, and cost optimization Stay up-to-date with industry trends and emerging technologies, recommending innovative solutions that drive continuous improvement Traits for Success Bachelor's degree in Information Technology, Computer Science, or substitute with experience Experience with Windows Active Directory Strong knowledge of Windows operating systems and Microsoft Office product suite Proficiency in managing complex IT systems, including hardware, software, networking, and cloud technologies Strong understanding of cybersecurity principles and best practices to ensure data protection and system integrity Excellent problem-solving skills with a meticulous attention to detail Displays willingness to make sound, timely decisions, including appropriate stakeholders in the decision-making process BONUS: Project management experience and familiarity with Agile methodologies is a plus BONUS: Certifications such as CompTIA A+, CCNA, CISSP, or equivalent We're not perfect (no one is!) If your skillset is a bit different than what we've identified but you share our passion for renewable energy and believe you can make a valuable contribution to the role we'd love to learn more about you! Getting to Know Us Trimark understands that career transitions can be both exciting and overwhelming. We practice a comprehensive approach to introducing candidates to our Trimark team to ensure that you can be confident in your decision to join us in our mission to green the grid. Here's what you can expect during our introductory process: Email notification whether or not you are selected to join our talent pool for the role. Introductory phone call with one of our people professionals to discuss your career goals and the opportunity. Virtual meeting with our leadership team for you to share your background and unique qualifications. Onsite meeting with the workgroup to get a feel for how the team collaborates and participate in an applied skill assessment. Virtual chat with our executive leadership to learn more about Trimark and how this role supports our success. Showcase your professional achievements through the lens of your former leaders and peers. Trimark Trimark is an industry leader in the movement towards a greener grid and a cleaner future. We enable a carbon-free electric power system by securely delivering control, metering, communication and revenue/performance optimization solutions for independent power producers and utilities. Our products and services are at the forefront of generating dispatchable power from renewable plants by combining the intermittent renewable resource with energy storage. Our team designs systems from concept to commissioning, including system and network architecture, software development, component assembly, technology configuration, installation, testing, certification, ongoing support, and maintenance. Our Community We are passionate about creating a sustainable future through advanced technology and innovative ideas. Our teams are collaborative, dedicated, and approach each challenge with curiosity and a sense of humor. INTEGRITY • INTELLECTUAL CURIOUSITY • TRANSPARENCY INNOVATION, COMPETENCE, & ONTIME DELIVERY MAINTAINING WORK LIFE SYNERGY • EFFECTIVE COMMUNICATION Employee Support & Benefits Work-Life Synergy Medical Insurance Dental Insurance Vision Insurance Flexible Spending Account Long Term Disability Short Term Disability Life/AD&D Insurance Voluntary Life Insurance Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Pet Insurance 401K with employer match Student Loan Assistance 529 Saving Plan Paid Holidays Open Paid Time Off Paid Sick Leave Employee Assistance Program Referral Program Lunch & Learn Sessions Onsite Gym & Snacks Employee Events Legal Notes Equal Opportunity Statement Trimark is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations and prohibits unlawful discrimination by any employee of the Company, including supervisors and coworkers. E-Verify Statement Trimark will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants. Work Authorization This role is Not Eligible for sponsorship by Trimark, including future sponsorship. Candidates must reside in the United States. Pay Transparency This announcement is open to Level I job levels. The base pay range for this position is $29.00-$32.50/hour, with starting salary typically in the low to mid-range for the job level. This is an overtime Non-Exempt position. Compensation is based on market rate, job level, job related knowledge, skills, experience, education, and certifications. This is a Full Time opportunity. Candidate Safety Trimark engages in structured hiring process during which you will meet with multiple team members. We do not issue offers based on email contact and will not ask for your personal or sensitive information prior to an accepted offer. Communications from our talent team will come from the trimarkassoc.com or greenhouse.io domains. Unsolicited Candidate Referrals Trimark values our strategic partnerships with our agency partners who may supplement our internal recruitment team's efforts from time to time. To submit candidates for consideration, agency partners must have an executed agreement signed by Trimark's president and a job specific requisition. Without such agreements in place, Trimark will not pay a fee to any agency. Unsolicited referrals from any source other than directly from a candidate will be considered Trimark property and will be considered to have been referred by the agency free of any charge or fee. This includes resumes, partial resumes, candidate profiles, and candidate details or information.