Part Time Spare Parts Representative (Temp to Perm)

Job Description

Part Time Spare Parts Representative (Temp)

Trimax Mowing Systems

Trimax Mowing Systems is a family-owned company that designs, develops, manufactures, and distributes high-quality commercial mowing equipment, specializing in innovative and durable tractor-powered implements and attachments. Our aim is to create mowing solutions which focus on low Total-Cost-of-Ownership and a long commercial life. We design products which are safe, efficient, and intuitive to use.

Due to continued growth and expansion, we’re excited to welcome a Spare Parts Representative to our team! This role will begin as a temporary position, with a strong potential to transition into a full-time opportunity at the end of the contract. It’s a great chance to make a meaningful impact and be part of shaping the future of Trimax.

Our Culture:

• Focus on Customer Success - Our growth is based on mutual success. When our customers succeed, we succeed.
• One Team - We cultivate a diverse global team which wins and loses together.
• Be Curious and Humble - We are open minded and maintain a low ego.
• Do the Right Thing - We are guided by a solid moral and ethical compass.
• Be Bold & Take Action - We are hungry for success; we move quickly, and we are not afraid to make mistakes.
• Find a Better Way - A culture of innovation and continuous improvement in product, process, and ourselves.

Position Overview:

As a Spare Parts Representative, you’ll support our Parts Department by efficiently picking and packing parts orders, while learning and cross-training in customer service functions. This includes answering phones, emails, and taking customer orders. This role is essential in ensuring timely and accurate order fulfilment, contributing to a positive customer experience, and maintaining smooth operations during high-volume periods.

Key Responsibilities:

• Pick and pack parts in the warehouse based on order requests, ensuring accurate and timely shipment of parts to customers.
• Assist with restocking parts, labeling shelves, and maintaining an organized, clean warehouse space to reduce errors and increase efficiency.
• Cross-train in customer service by answering phone calls, responding to emails, and taking customer orders, ensuring a seamless experience for our customers.
• Learn to use the order processing system to manage customer orders and track their status.
• Collaborate closely with the Spare Parts team to ensure coordinated efforts and enhance service quality during peak periods.
• This position may evolve based on the department's needs and your progress, with opportunities to take on additional responsibilities.

Skills & Qualifications:

• Excellent customer service skills with the ability to handle inquiries and order-taking with care.
• Attention to detail and commitment to accuracy in every aspect of the job.
• Strong communication and teamwork skills to work effectively in a fast-paced, dynamic environment.
• Dependability and punctuality, with the ability to multitask.
• Preferred experience in customer service, parts, or service-based industries, and/or prior experience in a warehouse or order fulfillment environment.

Physical Requirements:

• Ability to lift and carry heavy equipment and parts, often weighing up to 50-75 pounds.
• Capable of performing physically demanding tasks such as pushing, pulling, and maneuvering large equipment.

Education:

• High school diploma or equivalent required.
• Bilingual in English and Spanish is a plus, but not required.

What We Offer:

• A supportive and team-oriented environment where you can grow your skills and make a real impact.
• The opportunity to develop professionally in a dynamic department and gain experience in both parts handling and customer service.
• Potential for long-term employment with career growth as you adapt and learn in the role.

Starting Pay:

• $18.00 - $20.00 Per Hour

Schedule:

• This is a Part Time Temp Position: Monday – Friday 9AM-3PM

If you're looking to grow with a forward-thinking, global company that values its people and drives innovation, Trimax Mowing Systems could be your next great opportunity. Be part of a team that's shaping the future of our industry with cutting-edge solutions and a strong commitment to excellence. Ready to make an impact? Apply today and take the first step in your Trimax journey.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 25 per week

Benefits:

• Opportunities for advancement

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Fayetteville, GA 30214 (Required)

Work Location: In person

Salary : $18 - $20