Clinical Engineering Field Support Coordinator

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.

• Everyone is focused on serving the customer and we do that by collaborating and supporting each other
• Associates look forward to coming to work each day
• Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.

Summary

The Clinical Engineering Field Support Coordinator II provides clerical and administrative support for Clinical Engineering. The Field Support Coordinator organizes and develops information and materials necessary for meetings, special projects, and reports and acts as a liaison between Manager(s), Director(s), Regional VP(s), General Manager(s), and Division Business Manager. This position acts as a resource and provides support for Field Operations, provides database support, and professionally represents TRIMEDX in all interactions by demonstrating a commitment to the TRIMEDX vision, mission, and core values. This position is managed centrally from the Corporate Office. This position will be part of a Field Operations Administrative Support Pool. A ServiceNow ticket system is used to track work requested by those in Clinical Engineering supported by the Field Support Coordinator Team.

Responsibilities

Administrative Support (40%)

• Provide clerical and administrative support for staff
• Organize and develop information/materials necessary for meetings, special projects, presentations, and reports
• Interact with and provide support to all departmental infrastructure, including human resources, payroll, benefits, service operations, finance, and information technology
• Manage travel arrangements and expenses, as needed.
• Place orders for Indirect items in Workday Procurement as outlined by TRIMEDX Supply Chain
• Perform additional support tasks: coordinate meetings (including QVRs and team meetings), calendar management, prepare documents, take notes/minutes, send reminders/responses, maintain files and records.
• Maintain documents, EOC Reports, QVR documents and minutes, and other documents as needed (Org chart/pictures)
• Schedule meetings as requested.
• Provide regional support for company sponsored events.

Data Support (40%)

• Establish and maintain record keeping systems and processes
• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.
• Compile daily, weekly, and monthly reports.
• Act as a data resource and assist other departments, Managers and Directors as needed.
• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed.Establish and maintain record keeping systems and processes.
• Compile data for routine and special reports, utilizing Microsoft products including Word, Excel and PowerPoint to prepare spreadsheets charts and graphs, Utilize and work with various database software programs.
• Compile daily, weekly, and monthly reports from RSQ for Managers and Director.
• Act as a data resource and assist other departments, Managers and Director as needed.
• Maintain RSQ data, including approving/updating primary and secondary PM Tech, reassigning workorders, updating Warranty Information (including start/end dates), updating ROTA, and additional items, as directed by Managers and Director.

Project Management (20%)

• Participate in obtaining information for various projects by contacting subject matter experts and resources at TRIMEDX and the hospital as required.
• Monitors compliance to various Divisional and TRIMEDX projects and tasks
• Coordinates and consolidates data collection and information requests, from Region(s) or System(s)
• All other duties as assigned.

Skills and Experience

• Minimum 3 yrs office experience providing clerical and administrative support is preferred
• Experience in data management preferred
• Must be organized and able to communicate effectively (written or orally)
• Must be task oriented and able to complete assigned tasks on time
• Must be able to multi-task in support of the Field Operations
• Knowledge of Microsoft Office applications required
• Ability to manage time and set priorities amidst multiple tasks and deadlines
• Ability to work effectively with other team members
• Strong interpersonal and telephone skills
• Strong written and verbal communication skills

Education and Qualifications

• High school or equivalent degree required; associates degree preferred

At TRIMEDX, we support and protect a culture where diversity, equity and inclusion are the foundation. We know it is our uniqueness and experiences that make a difference, drive innovation and create shared success. We create an inclusive workplace by actively seeking diversity, creating inclusion and driving equity and engagement.

We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.

Visit our website to view our full Diversity, Equity and Inclusion statement, along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.

TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.

Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.