What are the responsibilities and job description for the Manager, Rail MOW Technical Support position at TriMet - Oregon?
Description
The Manager of Rail MOW Technical Support will develop, implement, and oversee the operations of a technical team supporting the Maintenance of Way (MOW) department. This role involves managing the day-to-day activities of the technical team and ensuring that all work supports agency programs, facilitates State of Good Repair (SGR), and complies with Federal Transit Administration (FTA) regulations.
Additionally, collaborate with various divisions across the agency to support safety and technical initiatives. Plan and establish programs, procedures, and best practices to ensure alignment with the organization's overall objectives while maintaining compliance with professional standards, state and federal regulations, and applicable laws.
This position is also responsible for the management and oversight of assigned staff, ensuring effective leadership and operational success within the department.
This role requires being onsite five (5) days per week.
Reliable in-person attendance is an essential function of all positions. TriMet is an in-person first organization, with a strong emphasis on in-person collaboration, customer service, and safe and efficient operations. Some positions may be able to work up to two days remotely depending on department policy, business needs, and manager discretion.
Ensure a commitment to safety and regulatory compliance through effective leadership, training, role modeling and implementing practices that demonstrate safety is a fundamental value and a priority in all aspects of work.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
Forbes Magazine recently ranked TriMet as one of the top five places to work in Oregon! TriMet is ranked the number one Oregon-based employer in the state, as well as the top “Transportation and Logistics” employer in the state.
Essential Functions
- Oversee and manage the work of direct reports including engineers and program managers and coordinate the work of program and project planning teams.
- Manage, plan, direct, coordinate and review the work of assigned staff, including hiring, performance management, coaching and training.
- Participate in the department budget process as a key stakeholder. Plan and manage the MOW Technical Support workgroup budget.
- Develop, implement and administer MOW configuration management, change management, and maintenance control, including plans and reporting.
- Manage and plan technical support activity and workflow, including but not limited to implementing tools and strategies such as root cause analysis, failure analysis, risk based inspection, hazard analysis, and Transit Asset Management (TAM) prioritization.
- Support operations by developing and maintaining a preventative and predictive maintenance program in coordination with Maintenance Control for bus, rail vehicle, and maintenance of way. Identify and summarize the projects related to State of Good Repair for replacement in-kind or improved.
- Determine and monitor key performance indictors related to ROW maintenance and recommend or implement design or process improvements to improve reliability and resiliency. Work with maintenance and operations staff to oversee campaigns and task force teams to conduct root cause analysis and implement new processes and new designs to improve the efficiency of the ROW maintenance program.
- Work with Engineering and Construction and coordinate the State of Good Repair projects and create process for design review for major capital improvement projects to improve the reliability of the transit system.
- Manage and coordinate the delivery of engineering support services for TriMet Operation's rail systems and the work of engineers and technicians related to TriMet's existing rail systems.
- Analyze and resolve complex problems pertaining to the design and operation of rail system projects and other assigned projects. Manage and oversee testing and troubleshooting of existing traction power, signaling and communication systems. Review and approve systems integration test results.
- Review and comment on design plans from an operations and life-cycle cost perspective.
- Coordinate the process for prioritizing a variety of State of Good Repair projects including track rehab, station renovation, Transit Center renovation and pavement renewal. Develop the implementation schedule and project timeline based on specific criteria including; useful life, condition, failure risk, Transit Asset Management (TAM) reporting, funding, and customer impact.
- Conceptualize and mobilize for incident recovery projects for rail.
- Assist the Safety and Security Division as needed in annual updates of TriMet's System Safety Program Plan and Security and Emergency Preparedness Plan, for TriMet rail maintenance of way. Provide related support for light rail, bus extensions, Commuter Rail, and other major capital projects.
- Coordinate consultants and assigned TriMet staff to ensure timely support and expected progress on a portfolio of projects as assigned. Enlist special or additional resources as needed to complete the work. Supervise planning, engineering and construction work of consultants and TriMet staff.
- Provide technical direction related to design and operation of maintenance of way systems and other assigned projects.
- Coordinate TriMet internal and external project efforts with internal staff, consultants, and public and private agencies. Coordinate with other departments and outside agencies on City-, County- and State-run projects that impact transit service.
- Provide leadership and program management experience, displaying good judgement and autonomy, to evaluate, analyze and develop strategic plans and processes to successfully provide support and services under the Transit System and Asset Management department.
- Exemplify a collaborative leadership style to create working teams across TriMet’s Operations to provide operations engineering, program management, and technical support for rail and bus operations and maintenance facilities (OMFs), Stations, Transit Centers and facilities for the transition to zero emission buses both electric and hydrogen powered. In addition, this position must work collaboratively with other divisions across the agency including engineering and construction, human resources, finance, public affairs, the office of equity and inclusion, and legal.
- Support the Readiness for Service Team (RFST) for project start-ups. Serve on the Rail Activation Committee (RAC) for rail system extension start-ups with new/expanded maintenance of way.
Position Requirements
A master’s degree in engineering or transportation planning is preferred.
Four (4) years of experience in MOW design, build, commissioning and/or maintenance are required.
Two (2) years of team lead, project management, contract management, or staff management experience coordinating and/or managing plans, schedules and/or deliverables are required.
Professional registration from the State of Oregon and a Project Management Professional Certificate are preferred upon hire.
Or any equivalent combination of experience and training.*
The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Selection Criteria
Type of Position / Grade / FLSA
Grade 19, Exempt, Non-Union, Full-Time.
Salary Range
Minimum: $127,082.00
Maximum: $190,624.00
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.Selection Process
Candidates will be selected based at a minimum on the result of:
1. Application Review (please include: Cover Letter and Resume)
2. Panel Interviews
3. Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA StatementAs applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work. If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.
Salary : $127,082 - $190,624
