Case Manager Team Leader (INTERNAL ONLY)

Trinity Alliance of the Capital Region is one of the area's leading social services organizations with a mission to promote healthy families, improve communities and providing education and employment, as a means to change generations. Founded in 1912 as a settlement house, Trinity is dedicated to the well-being and success of the Capital Region and of all our employees. Our 10 locations are strategically placed in neighborhoods where people live and go about their day-to-day lives. By joining Trinity, you'll be joining one of the most respected organizations in the Capital Region and making a difference in people's lives every day.

Trinity is currently hiring a full-time CASE MANAGER TEAM LEADER within our Prevention Program. The Case Manager will work as part of a team providing case management services to prevent child abuse and neglect and/or out of home placement and promote positive relationships for youth ages 0-18 and their families. To promote the professional development and compliance of staff in meeting their required job descriptions and activities.

What will you be doing as a Case Manager Team Leader?

•Establish and maintain professional relationships with clients, service providers, funding sources and other staff
•As part of a team provide case management, crisis intervention and make and coordinate referrals to ancillary services
•Ensure all family members participate in a community program by connecting them with programs and maintaining on-going communication between family and program staff for participation success
•Communicate with and engage non-custodial parents offering them support services to assist them in reconnecting with the family/children
•Maintain regular communication with all family service providers to ensure seamless continuity of care
•Conduct bi-weekly home visits and more as needed
•Schedule and participate in case reviews and other service provider meetings
•Facilitate psycho-educational groups as opportunity arises
•Facilitate Service Plan Reviews and Family Team Meetings
•As part of a team complete service plans and treatment goals with clients
•As needed supervise visits with children and caregivers, and provide verbal or written reports to the Prevention Director and court system or funding source
•Participate in staff development opportunities, in-service trainings and contribute to the program's continuous improvement
•Ensure timely completion and submission of all required paperwork
•Flexible work hours to accommodate families and to attend community events that relate to the families the team is working with
•Build relationships with the schools to be able to monitor school attendance and assist in addressing any school issues.
•Communicate regularly by phone and in person with the C.A.R.E. program to ensure child/children's success
•Additional functions as determined by the Prevention Director

SUPERVISOR REQUIREMENTS:
•Will supervise case management staff (service navigators, family peer advocates and early childhood specialists).
•Will be responsible for meeting with staff on a bi-weekly basis to conduct Quality Assurance Supervision.
•Will maintain professional boundaries with staff and referral sources.
•Will build and maintain positive relationships with referral sources.
•Will be responsible for problem solving concerns or issues that arise with staff be it intra-office or with referral sources.
•Will participate and lead onsite staff meetings and training quarterly.
•Will coordinate with CNS Division Leader to ensure that compliance is being met in the Early Childhood Service program.
•Will alert Director of any concerns that arise and will problem solve those concerns in a timely manner.

What are your skills and experience?

•AA, BA preferred and minimum of three-year direct experience working with children and families.
•Experience working with individuals and families from different cultural and socioeconomic backgrounds.
•Ability to demonstrate an understanding and appreciation of clinical concepts focusing on the strengths of the families you work with.

SALARY - $55,000 - $60,000

Salary : $55,000 - $60,000