What are the responsibilities and job description for the Hotel Front Desk Agent - Overnight Shift position at TRINITY BLUFF HOSPITALITY LLC?
Job Description
Job Description
The brand new Avid Hotel by IHG is seeking a highly motivated individual for the full-time overnight front desk position .
The job duties for this position include but are not limited to the following :
- checking guests in and out of the hotel, collecting and verifying payment information and properly processing the registration of all individual and group guests
- making new reservations and assisting with questions and modifications of existing reservations
- answering phones, sending and receiving emails, and communicating with departments as needed
- assisting with guests' requests and providing them with extra amenities as needed
- being knowledgeable of the local area, giving directions and making suggestions as to things to do in Fort Worth
- being visible during the shift and ready to help at all times
- walking the interior of the property each hour and checking the exterior regularly to ensure safety and security of the building and hotel property
- processing the overnight audit reports and ensuring that financials are settled accordingly
- double checking the work of the other shifts to ensure for accurate reporting and accounting
- maintaining the cleanliness and presentation of the lobby and public areas in downtime and throughout the shift as needed
- assisting the breakfast attendant as needed to prepare for and during breakfast hours
- other tasks and duties as assigned by the department manager
Our ideal candidate must :
Shifts and Hours :
This is a full-time position. Availability must be from 11 PM to 8 AM. This position includes weekends and only candidates with weekend availability will be considered for this position.
APPLY IN PERSON AT AVID HOTEL LOCATED AT 320 SAMUELS AVE FORT WORTH, TX 76102