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Program Coordinator, Retention and Transition Programs

Trinity College
Hartford, CT Full Time
POSTED ON 4/24/2025
AVAILABLE BEFORE 6/14/2025

Posting Details

Position Information

Title
Program Coordinator, Retention and Transition Programs

Department
Student Success

Regular or Temporary
Regular

Hours Per Week
40

FLSA Determination

Weeks Per Year
52

Open Date
02/25/2025

Open Until Filled
Yes

Full or Part Time
Full Time

Position Summary
Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity’s most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Trinity College seeks to hire a Program Coordinator for Retention Strategy and Transition Programs for a three-year position, focused on enhancing the experience of First Generation college students. The Program Coordinator will report to the Director of Retention Strategy and Transition Programs and is responsible for the operational and administrative support of an exciting, scaled-up “Trinity F1RST” initiative. This position will help lead innovative onboarding, student success, and retention efforts for Trinity’s First Gen student community. This Coordinator will help organize, market, host, and assess programs and activities aimed at helping students navigate college transitions. They will support the development and administration of robust peer mentor cohorts. This role is ‘student-facing’ including listening to and guiding students, as well as helping to train, support, and supervise peer mentors and student workers.

The Program Coordinator will curate, maintain, and analyze data to improve Institutional understanding of the student experience and effectiveness of interventions. This work is all-inclusive and ranges from problem-solving with students to preparing presentations, completing event logistics (ordering food, supplies, set-up/clean-up), and researching best practices. Regularly, the Program Coordinator will collaborate with partners across campus—Event Operations, Student & Community Life, DEI, Academic Affairs, Health & Wellness, Accessibility Resources, and Institutional Research—to connect students with key resources and initiatives to help minimize barriers to persistence, promote self-advocacy, and cultivate a skill set for college and post-grad life.

Qualifications
Knowledge, Skills & Abilities

Candidates should have successfully earned an associate’s or bachelor’s level degree and have at least 2-3 years relevant work experience. Ideal candidates will have 3-5 years’ relevant experience, including excellent administrative skills and demonstrated proficiency with mathematics/analytics. Candidates must demonstrate the ability to serve and engage with a diverse customer/audience: students, faculty, staff, alumni, families, public. The Coordinator must be adaptable and resourceful and quickly and creatively solve problems. Candidates should be student-centric, enjoy working with numbers, and be dedicated to the mission of higher education.

Education:
  • Associate’s Degree (required)
  • Bachelor’s Degree (preferred)


Work Experience:
  • 1-3 years served in advisory capacity to high school or college students in education or community setting, e.g. school, camp, CBO (required)
  • 3-5 years served in advisory, coaching or supervisory capacity to college students (RA, TA, Coach), e.g. college/university, boarding school (preferred)


Other desired qualifications include:
  • Dedicated to helping people feel seen/heard
  • Starts with “Yes” and eager to identify options
  • Ability to guide/work with students under stress
  • Ability to work independently while contributing to the team environment
  • High degree of accuracy and attention to detail
  • Experience with quantitative data analysis and data visualization (Excel, Tableau, Canva)
  • MS Office proficiency, especially Excel, plus proficiency with mathematics

Special Instructions to Applicants
All applicants must apply online by submitting their resume, cover letter and three references.

Posting Number
S01021

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