What are the responsibilities and job description for the Medical Front Office position at Trinity Employment Specialists?
Job Title: Medical Front Office Coordinator
Location: Claremore, OK
Monday thru Friday
$15hr
Job Summary:
The Medical Front Office Coordinator will be responsible for managing the administrative functions of our ophthalmology practice. This role involves coordinating patient interactions, handling scheduling, and ensuring the smooth operation of the front office.
Key Responsibilities:
- Patient Scheduling: Manage appointment scheduling, confirm appointments, and handle patient cancellations and rescheduling.
- Patient Check-In/Check-Out: Greet patients, verify personal and insurance information, and process payments.
- Insurance Verification: Verify patient insurance coverage and assist with the submission of insurance claims.
- Record Management: Maintain and update patient records in the electronic health record (EHR) system, ensuring accuracy and confidentiality.
- Communication: Answer phone calls, respond to patient inquiries, and relay messages to medical staff.
- Administrative Support: Assist with office inventory management, maintain cleanliness of the reception area, and support other administrative tasks as needed.
- Collaboration: Work closely with medical staff to facilitate patient care and improve office efficiency.
Qualifications:
- High school diploma or equivalent; additional training in medical office administration preferred.
- Previous experience in a medical office setting, particularly in ophthalmology, is a plus.
- Proficient in computer software, including EHR systems and Microsoft Office.
- Strong communication and interpersonal skills.
- Excellent organizational skills and attention to detail.
* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Arrange hospital admissions for patients.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Salary : $15