Demo

Clinical Financial Consultant - Lacks Cancer Center

Trinity Health Michigan
Grand Rapids, MI Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025
Employment Type:
Full time
Shift:
Day Shift

Description:
Assesses financial needs of new and established patients related to clinical care, according to specified protocol. Researches individual patients' financial options and provides findings to patients and care providers, which may be used to inform treatments decisions. Provides services in areas of financial need to patients, families, and the health care team
as appropriate. Provides patient and health care team education, links to resources and data collection in accordance with the process identified.

What the Clinical Financial Consultant will need:

  • Minimum: Bachelor's degree in finance, business, counseling or social work.
  • Preferred: Master's degree
  • Licensed in State of Michigan as a Clinical Social Worker (LMSW)
  • 2 years in medical field working with the financial needs of patients.
  • Preferred: Experience with Medicare health plans, COBRA regulations, Medicaid guidelines, PAP, co-pay assistance programs and ACA (Marketplace).
  • Effective communication skills.
  • High level of initiative and ability to self-direct to solve financial problems of patients.
  • Ability to work collaboratively with the treatment team.
  • Time management and organization skills, permitting the effective execution of several concurrent projects and priorities.

What the Clinical Financial Consultant will do:

  • Assess the financial needs of St. Mary's Health Care patients, establish a positive, supportive relationship, assist in developing a plan of care and thoroughly document findings, recommendations and interventions.
  • Proactively anticipate pending financial toxicity for all patients using services at the Lacks Cancer Center.
  • Proactively educate patients regarding insurance optimization opportunities, specifically for patients enrolled in Marketplace Policies, Medicare and Medicare part D.
  • Proactively enroll all qualifying patients into Patient Assistance Programs and Co-Pay Assistance Programs.
  • Educate qualifying patients regarding entitlement programs such as SSI, SSDI, Medicare Savings Program, Low Income Subsidy and Medicaid.
  • Communicate and collaborate with the treatment team the financial implications of medical intervention on both the patient and the health care provider. In collaboration with the ordering physician, recommend treatment interventions that best fit the patient's medical and financial needs.
  • Serve as an active member of the Revenue Cycle Committee.
  • Report on a quarterly basis the savings generated by the Clinical Financial Consultant team.
  • Interacts with Medicare, insurance companies, pharmaceutical companies and other assistance programs as a Champion for the patient.

Benefits and Total Rewards:

  • Competitive salary, paid time off, 403B retirement savings, and health, vision, dental benefits starting on Day 1- no waiting period
  • Colleague Referral Program to earn cash and prizes
  • Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
  • Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.

Our Commitment to Diversity and Inclusion


Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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