What are the responsibilities and job description for the Laboratory Services Coordinator position at Trinity Health Michigan?
This position is responsible for coordinating the efficient operation of specimen reception, clinical laboratory specimen registration, order entry and the pre-analytical preparation necessary for analysis of Inpatient, Outreach, and reference lab specimens. The coordinator will participate in quality monitoring, ensuring the workflow processes are efficient and designed in a manner to meet quality objectives and that are consistent with excellent customer service. The Coordinator will assist managers in ensuring that the Lab assistants are properly trained and competent and assigned duties effectively to support the laboratory.
Specimen Processing Oversight and Performance
Ensures staff is using positive ID matching specimens against requisitions and labels specimens with appropriate patient and specimen identifiers.
Documents and follows up on problems. Able to access reference materials and on-line manuals. Knows when and where to look for specimens and how and when to add tests to previously collected specimens. Ensures team retrieves results from laboratory computer and reports via telephone when appropriate. Maintains minimum supply levels. Ensures cleanliness of workstation and of section is maintained. Troubleshoots label and paper printers. Assures training of new employees and students. Reviews and completes assigned continuing education documents. This includes annual mandatory education and laboratory procedures review and acknowledgment. Performs and documents routine quality control of equipment (centrifuge, refrigerator temperatures). Distributes samples to appropriate testing area. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution. Behaves in accordance with the Mission, Vision and Values of Trinity Health. Files tickets with resolution center to communicate computer, software, or hardware issues.
OTHER FUNCTIONS AND RESPONSIBILITIES
Performs other duties as assigned by management to include development of training documents and department written procedures.
REQUIRED EDUCATION, EXPERIENCE AND CERTIFICATION/LICENSURE
Education:
- Associates degree in medical technology or related health care degree preferred or equivalent work experience.
Experience:
Two years of laboratory experience with specimen processing
REQUIRED SKILLS AND ABILITIES
Ability to follow written and verbal instructions.
Ability to concentrate and pay close attention to detail when performing job responsibilities. Ability to work and stand for approximately 60% of work time. Organizational skills necessary to prioritize work. Familiarity and comfort with using computers.
- This document is intended to describe the generalized duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements or reflect any accommodations made under the American’s with Disability Act, the Michigan Handicapper’s Act, or Trinity Health’s Return to Work Program
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
