What are the responsibilities and job description for the Junior Account Manager position at Triple-S Steel?
Overview
Founded in 2016, Tube Supply provides quality steel tube and bar in alloy, stainless, and carbon for oil and gas applications, including drilling, completions, production, and downhole tools. As a joint venture with Houston-based Triple-S Steel Holdings, we have combined the quality, expertise, and service you have come to know from Tube Supply with the resources and capabilities of Triple-S. Our steel tubular and bar products are tailored specifically to meet the demands of the oil and gas industry, including high pressure, high temperature (HPHT) and sour (H2S) well environments. Tube Supply clients are leading oil and gas service companies, OEMs, and manufacturing centers spanning as far as Canada and Mexico in addition to the United States.
Our goal is to maintain a stable, fun work environment while delivering satisfaction to the marketplace. We live closely by our core values: excellence, loyalty, and fun. These are seen throughout our interactions with customers, within the company, and in each of our employee’s everyday lives.
Responsibilities
Description of Responsibilities:
- Respond to customer inquiries in an effective, timely manner
- Visit customer sites to align with business needs
- Manage inventory positions and provide feedback to the Supply Chain department
- Direct accountability for given accounts, sales, margins, to support achievement of annual plan/goals
- Coordinate with customers payment terms, AR and logistics
- Collaborates with Director of Sales to develop/implement creative sales techniques to increase sales volume to support the company
- Develop annual business plans for assigned accounts, collaborates with the Director of Sales for appropriate alignment and integration of goals/plans
- Assist in mentoring Junior Account Managers
- Approve MTR's to customer specifications
- Obtain quotes from vendors for services
- Work to approve vendor relations and response times
- Assist management and Quality control with customer Non-conformances (NCR's)
- Track and troubleshoot orders
- Add and review freight and rush charges
- Process and document returned material as required
- Preservation of records (Sales, Orders, services, etc.)
- Communicate with operations daily regarding material and delivery requirements
- Assist all other departments as needed
- Comply with all HSE, QMS and corporate policies at Tube Supply
- Perform other duties as assigned by management/supervisor
Qualifications
Job Requirements:
- Minimum 2 years of experience in Sales or assisting sales
- Minimum 2 years of experience with reading and understanding Mill Test reports and Customer Specifications
- High level communication skills
- High level computer and document processing skills
- Excellent critical thinking ability
- Good diplomacy skills
- High level attention to detail
- High level of customer satisfaction and requirement understanding
- Able to plan, prioritize, and multitask
