Taproom Manager

Located in Milwaukee’s East Side neighborhood, welcome to Wisconsin's first Triple Taproom. Featuring fresh brews from 3 Sheeps Brewing, Door County Brewing Co., and Hacienda Beer Co. Here you’ll find draft and to-go beer menus from all three breweries and a full kitchen featuring delicious Tex-Mex inspired offerings.

Job Summary:
We are seeking an experienced and dynamic Taproom Manager to oversee front of house operations at our Triple Taproom & Kitchen. We are looking for someone who can be friendly, empathetic, and highly collaborative with the ability to be highly responsible and pay attention to detail.

Experience/Skills:

• Hospitality experience preferably in a restaurant, brewery, or beer garden/taproom with at least 1 year experience of managing people
• Proven ability to take initiative and manage time effectively
• Highly reliable with excellent attendance record
• Strong verbal communication skills
• Ability to problem solve and resolve conflict
• Willingness to learn
• Ability to work collaboratively with ALL including guests, leadership, hourly staff, etc.
• Ability to handle money and disperse tips following company procedures
• Familiarity with POS systems and their operational functions
• Able to lift up to 35 lbs on own and up to 50 lbs with assistance, stand on your feet for up to 8-10 hours at a time (with breaks), and walk up and down the stairs multiple times a shift

Job Description/Tasks:

Front of House Management

• Opening and closing duties following company procedures
• Provide excellent customer service - be friendly, respectful, and empathetic, ensure all guests are taken care of as promptly as possible, and anticipate guest needs proactively
• Ensure taproom is a welcoming and inclusive environment for all guests, staff, partners, and vendors
• Maintain a clean and safe working environment - participate in daily, weekly, and monthly cleaning tasks
• Prepare for, assist with, and maintain all health department codes and inspections
• Update/adjust menus & tap lists as needed
• Responsible for communicating any specials, promotions, news to staff each shift
• Assist with hiring and training of new front of house staff
• Responsible for reviewing check out reports, calculating & distributing tip outs, and weekly cash drawer balancing
• Complete brief shift notes at the conclusion of each day

Bar Management

• Ensure bar is stocked & ready to go for daily service including batching cocktail mixes and prepping garnishes
• Replace kegs when they are out
• Assist with beer education for staff

Inventory Management

• Responsible for Weekly and Monthly Inventory including Liquor, Beer, Merchandise, and Dry Goods

Staffing/Scheduling

• Ensure schedule is done at least 2-3 weeks in advance for the following month
• Manage time off requests to ensure that enough staff are available to cover all shifts
• Able to problem solve when handling call-ins / adjusting the schedule

Events

• Assist Manager of Events & Marketing with execution of on site private events and community events as needed including preparation of specialty cocktails/beverage requests, preparation of physical space - moving tables, chairs, etc, and serving event guests with a high level of professionalism and warm customer service

Please note: This position is paid with a base salary PLUS tips.

Schedule: This is a full time (40-45 hours per week) on site position that is required to work Wednesdays - Sundays. We are closed on Mondays & Tuesdays.

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Application Question(s):

• Are you available to work nights/weekends within the set schedule of Wednesdays - Sundays with Mondays & Tuesdays off?

Experience:

• Hospitality Management: 1 year (Required)

Ability to Commute:

• Milwaukee, WI 53202 (Required)

Work Location: In person

Salary : $52,000