Benefit Specialist Bilingual (English/Spanish)

Position Summary: Act as a subject matter expert on all benefit plans for TriplePoint. The Benefits Specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and 401(k).

Responsibilities and Duties:

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
• Performs quality check of benefits-related data.
• Addresses and resolves employee issues related to benefits, working closely with the Director of Benefits, insurance providers and other benefit vendors.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
• Administers all leave-of-absence requests: medical, personal, disability and FMLA.
• Responds to 401(k) inquiries from managers and employees relating to enrollments, investment changes and contribution amounts.
• Partners with the Director of Benefits to assist with the annual open enrollment process.
• Audits all insurance billings for accuracy.
• Oversees the Wellness Committees.
• Organizes and oversees the 401(k) Lunch and Learns.
• Reviews 1095 reports for accuracy prior to distribution.
• Prepares the quarterly Employee Opinion Surveys for distribution.
• Collaborates with the HR Business Partners to assist with any employee relations issues related to benefits.
• All other duties as assigned.

Qualifications and Experience:

• Experience/Qualifications Required:

• Minimum of 3-5 years prior Human Resources experience focused benefit administration.

• Strong understanding of employee benefits programs, including health insurance, retirement plans and wellness initiatives.

• Bilingual (verbal and written) (English/Spanish) required.

• Job Skills:

• Knowledge of and ability to use HRIS systems.

• Knowledge of Windows based software (Excel, Word, Outlook).

• Detail oriented with strong analytical abilities.

• Strong organizational skills.

• Excellent verbal and written communication skills.

• Strong interpersonal skills.

• Proven collaboration with employees, peers and leadership.

• Ability to work under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines

• Education:

• Bachelor’s Degree in Business, HR or related field. Experience can be substituted for education.

• PHR or SPHR preferred.

• Special Requirements:

• Valid Drivers License

Behaviors

• Team Player: Works well as a member of a group
• Functional Expert: Considered a thought leader on a subject
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization