Compliance Manager

The Role

The Compliance Manager will lead safety compliance programs spanning 2,000 vehicles and 5,000 drivers. A skilled manager in this role will know how to minimize risk by advancing and ensuring compliant processes and activities. Great candidates will share our passion for safety and reliable process discipline.

Key Responsibilities

• Oversees compliance processes and ensures policies and procedures are in place to meet contractual compliance with Federal, state and local operational authority regulations, contract requirements, and OSHA regulations.
• Compliance processes include driver qualifications, vehicle requirements, hours of service requirements, annual training, and safety event protocols.
• Performs contractual reporting and compliance audits.
• Initiates process and control improvements to mitigate regulatory and contractual penalties.
• Ensures compliance staff functions are completed timely, accurately and in accordance with established guidelines, policies, procedures and performance standards.
• Maintains and monitors random drug testing program.
• Maintains, monitors and resolves OSHA reporting and OSHA complaints.
• Manages compliance projects as needed with milestones, deliverables, outcomes.
• Proactively highlights and recommends actions to resolve compliance issues or incomplete, missing, or expired documents before violations develop.
• Recommends innovative ways to enhance compliance programs and processes.
• Develop and enforce risk management strategies for our employee population, fleet, and regulatory environment.
• Collaborate with Operations and Key Stakeholders to avoid compliance exposures.
• Ensure strict adherence to DOT regulations, company policies, and other safety standards.
• Manage relationships with external compliance providers.
• Directly manage specialist and guide key stakeholders on compliance-related matters, ensuring adherence to regulatory and contractual obligations.
  
  

Qualifications

• Bachelor’s Degree in Business, Accounting or related field preferred.
• Three years accounting, auditing, contractual compliance or similar experience; or equivalent combination of education and experience.
• Experience and/or training in DOT regulations preferred.
• Two years supervisory/management experience in compliance.
• Exposure or understanding of control concepts and processes with practical experience in operational risk, internal audits, risk management, regulatory and contractual compliance, and process advisory transformation / improvement.
• Demonstrated excellence in customer service and provider relations.
• Demonstrated experience in maintaining files and databases, tracking correspondence to individuals, and adhering to strict timelines.
• Demonstrated problem-solving ability; handle demanding situations diplomatically. Requires exceptional analytical and problem-solving skills
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Strong proficiency with Microsoft Office productivity software, including Excel, Word, Outlook, and PowerPoint.
• Ability to conduct physical vehicle and facility inspections, occasionally lifting/moving 25-50 pounds, with acute vision and hearing abilities.
• Focused sense of urgency to ensure deadlines and milestones are upheld.