Service Operations Manager

Our client is a trusted partner in heating, ventilation, air conditioning, refrigeration, and plumbing solutions for commercial and industrial sectors. Backed by a strong parent company, they provide ample corporate resources and opportunities for career growth and expansion.

The Service Operations Manager manages a portfolio of jobs to meet revenue and profit goals by guiding project teams and developing their skills. Ensures productivity, safety, quality, and profitability while building strong, long-term customer relationships. Leads according to company values and principles.

You’re responsible for focusing on the data and metrics which are important components of the growth strategy across Sales (COINS) and Operations.

Experience

• Bachelor’s degree in construction or engineering, or a combination of education and equivalent experience.
• At least 10 years in the mechanical service industry.
• Leadership Experience: Minimum of 5 years in a supervisory role, including hiring, performance evaluations, and team development.
• Project Management: At least 2 years in estimating and service/project management.
• Strong understanding of HVAC/plumbing trade and mechanical service operations.
• Familiarity with scheduling, planning, and operating systems.
• Problem-Solving: Ability to analyze situations, develop solutions, and implement improvements.
• Builds and leads high-performing teams.
• Resolves conflicts and fosters collaboration.
• Provides mentorship and professional development.
• Adaptable to change and emerging technologies.
  
  

Did we pique your interest? Apply today, we can talk tomorrow!