What are the responsibilities and job description for the Customer Service Representative Associate position at Trispoke Managed Services Pvt. Ltd.?
Description
https://www.trispokeservices.com/
#hiring #contract #customerservice #shortcontract #greencard #uscitizen #msoffice #expedities #aerospace #defence
- Acts as primary customer service agent in processing or responding to basic customer requests, inquiries, and/or orders.
- Customer Service may be by telephone, fax, email, or regular mail.
- Provides basic product/service/application information.
- Provides basic information on pricing and product availability.
- Must process orders, requests, returns and adjustments.
- Enforces policies within guidelines.
- Develops or prepares reports as required.
- Must efficiently utilize the computer support system. Utilizes internal contact resources for specific situations.
- Exercises judgment and diplomacy as required.
- Maintains current information in an easy-to-use format. Must be an effective communicator.
- Must have some basic knowledge of computers.
- Coordinates and expedites services issues to higher levels or other departments as needed.
https://www.trispokeservices.com/
#hiring #contract #customerservice #shortcontract #greencard #uscitizen #msoffice #expedities #aerospace #defence
