Office Manager

Responsibilities/Activities:

• Coordinate patient scheduling process to maximize doctor and hygiene production, coordinate incoming patient flow with clinical staff.

• Develop an in-depth understanding of our current treatment plans.

• Prepare financial treatment plans and present to patients.

• Answer patient questions and handle patient complaints, manage patient relations, investigate patient concerns, and educate patients of procedures.

• Follow-up with patients regarding doctor’s treatment plans and schedule appointments.

• Contact insurance companies to verify coverage and fee schedule. Complete insurance breakdown accurately and completely.

• Present fees and give estimates of treatment. Document financial arrangements and commitments to pay.

• Assist patients with completion of insurance forms.

• Communicates effectively with patients and addresses a variety of patient-needs

• Exercise good teamwork and partner with team to create good patient experience.

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• Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.

• Navigate software without assistance.

• Must always represent the practice in a professional, pleasant, and cooperative manner.

• Maintain regular attendance and adhere to assigned work schedules and office policies

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• Must excel in forward thinking in order to anticipate the needs of the patient and our dental team.

• May be asked to travel to other office locations if needed.

• Performs other related duties as necessary or assigned by management.

Requirements:

• Working knowledge of dental terminology and practices.

• Must be comfortable in a fast paced, quickly changing environment.

• Strong organization, interpersonal and communication skills are essential.

• Comfortable interacting with the general public and children.

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Education and Experience:

• High School Diploma or equivalent

• Minimum one to three (1-3) years of relevant experience, preferably in a dental office.

Physical Requirements:

• Ability to sit, stand and walk for extended periods of time.

• Ability to lift up to 25 pounds.

• Excellent speaking and listening skills, requiring the perception of speech.

• Must have high finger dexterity to perform duties involving work on the computer.

Equipment Used:

• General office equipment (e.g. computer).

Job Type: Full-time

Pay: BOE

Schedule:

• Monday to Friday

Work Remotely:

• No

Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Experience:

• Dental Management: 2 years (Required)

Work Location: In person

Salary : $23 - $26