What are the responsibilities and job description for the Registration Clerk I - Per Diem position at TriState Health?
Job Summary:
The Tri-State Health Registration Clerk is responsibility for the coordination of an effective, efficient admission process for all patients by receiving referrals, gathering and verifying pertinent information, and completing necessary procedures to pre-register and admit inpatients and/or outpatients. The position compiles and inputs statistical information into appropriate hospital systems, screens and routes hospital phone calls, verifies insurance and identity of patients. Excellent customer service skills a must. May work under stressful circumstances at times. Must meet established attendance standards and adhere to hospital/department dress code, including wearing ID badge. May be required to work weekdays and/or weekends, evenings and/or night shifts and may be required to work on religious and/or legal holiday.
Education and Training:
- Medical terminology and previous healthcare experience preferred but not required; High school diploma or equivalency (GED) required.
Experience:
- 1 to 2 years customer service experience preferred; Experience with general office equipment; fax, telephone, copy machine, computer required.
Skills and Abilities:
- Strong organizational skills and ability to prioritize tasks.
- Ability to assess and observe patients.
- Ability to communicate face to face and via telephone with patients, families, physicians and co-workers.
- Ability to type and use telephone.
- Working knowledge of medical terminology.
- Ability to identify and solve problems independently.
- Excellent computer skills and the ability to adapt to various programs/systems.
Benefits Overview:
- Paid Time Off
- Medical, Dental, and Vision
- Flexible Health Spending Account and Dependent Care Spending Account
- Retirement - 403(b) with matching contributions
- Employee Assistance Program
- Tuition Reimbursement
- Life Insurance