What are the responsibilities and job description for the Senior Vice President, Claims position at Trisura Group?
At Trisura , we expect more because we believe it can be done better.
We are a young, growth-oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position, and development opportunities ensure that our people see the results of their commitment reflected in the company’s success.
We are currently seeking a qualified individual to join the Trisura Group Leadership Team.
SENIOR VICE PRESIDENT, CLAIMS
Reporting to the President & CEO of Trisura Group Ltd., the SVP, Claims is a strategic role within Trisura. The SVP, Claims is responsible for overseeing the organization’s claims operations to ensure efficient, accurate, and customer-focused processing of claims. This role involves managing internal claims teams, monitoring the performance of Third-Party Administrators (TPAs), and ensuring compliance with regulatory standards, company policies, and service-level agreements (SLAs). The SVP, Claims will oversee the claims functions for both the Canadian and US operations and will collaborate closely with all departments to achieve our organizational goals.
Accountabilities
- Deliver the overall Claims vision and road map for all lines of business (fronting, professional lines, property, surety, warranty), in close consultation with Trisura’s senior leadership team.
- Develop and implement strategic plans to drive claims strategy in alignment with the organization’s risk management and operational goals.
- Establish key performance indicators (KPIs) to track team performance, productivity, and effectiveness in managing claims.
- Lead, coach, and develop a team of claims professionals to achieve high performance and continuous improvement.
- Foster a collaborative and customer-focused work culture within the claims department.
- Establish and track team objectives and provide feedback to support professional growth.
- Ensure effective training and development for claims team members to enhance their skills and maintain high performance standards.
Claims Management
TPA Oversight and Monitoring
Compliance and Risk Management
Data Analysis and Reporting
Qualifications :
Education Requirements :
If you are looking for a career in an exciting and rewarding company, are driven to excel, thrive in a team environment, and want to contribute to the success of an organization that values your contribution, we would like to hear from you!
We are committed to an inclusive and barrier-free workplace that reflects the diversity in each of our offices across North America. Accommodations will be provided on request for candidates taking part in all aspects of our recruitment and selection process.
We thank all candidates for their interest; however, only those selected for an interview will be contacted.
Trisura , headquartered in the heart of Canada’s financial district, is a specialty lines insurer with a focus on Surety, Specialty Insurance, Property & Casualty, and Warranty products.
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