Lead Technician

The ideal candidate is located in the Delaware-Maryland-Virginia (DMV) area.

Company Overview

We invite you to discover the excitement, diversity, rewards and excellence of a career at TRITECH Communications. With $100 million in annual revenues and 350 employees, TRITECH is one of the nation’s leading technology system integrators serving clients in financial services, legal, technology and life sciences. Our OneSource business model provides clients with a single source for the design, installation and maintenance of large / complex Audio Visual, Communications, PoE Lighting and Security Systems. Our corporate headquarters is located in Garden City, NY and the company operates four regional operations centers in New York City, Boston, Miami and Washington DC.

What will you be doing?

• Responsibilities include, but are not limited to, performing installation, startup and closeout of all jobs, service/repair support to customers.
• Able to install basic AV and IT related infrastructure (cabling, connectors, rack assembly)
• Able to install, operate and service most AV equipment and systems.
• Must be able to read and comprehend AV systems drawings, specifications and technical manuals.
• Ability to configure AV equipment such as media control systems (AMX/Crestron/Extron), matrix mixers and switchers, codecs (Tandberg/Polycom)
• Ability to operate machinery, use power tools (hammer drills, reciprocating saws etc.)
• Lift heavy loads up to 50 lbs., and work on ladders and scaffolding.
• Must be familiar with all types of computer video display formats and configurations.
• Interact with clients in a professional, customer service oriented manner.
• Be available to work outside of regularly scheduled hours on occasion.
• Ability to manage multiple tasks simultaneously.
• Proficiency in computer programs such as: MS Word, Excel, Access, PowerPoint and Outlook.
• Must be able to handle stressful situations.

What do you need?

• 2 years or more of previous employment in a technical position with an AV integration firm, preferably with installation and service related responsibilities.
• Must be very competent in running Project sites and installs and leading a crew of technicians.
• Has a Technical certification from at least one major AV equipment manufacturer, such as Crestron, Extron, Clear One, AMX or a similar firm.
• Possess and Associates level college degree in a technology related field (or 4 years of AV work experience may compensate for a college degree)
• CTS, CTS-I, NICET, EST or a similar certification is preferred.
• Excellent troubleshooting skills to component level.
• Proven track record in providing superior customer service skills.
• A clean driving record and a valid driver’s license.

Travel

Regular travel to client sites is required.

Compensation

$30-$35/hour, Commensurate with experience and includes a comprehensive benefits package: Medical, Dental, Vision, Voluntary Life Insurance, Domestic Coverage, Paid Family Leave, generous Paid Time Off, Commuter Benefit, 10 Paid Holidays, a 401k plan with a discretionary employer match and Company paid Group Term Life Insurance and Long Term Disability.

Qualified candidates interested in joining a growing, customer-oriented organization are encouraged to send their resume, including salary requirements to the email

TRITECH IS AN EQUAL OPPORTUNITY EMPLOYER