What are the responsibilities and job description for the Pool Field / Route Manager position at Triton Commercial Pool Service?
Job Summary
We are seeking a dedicated and experienced Pool Field / Route Manager to oversee the daily operations of our Pool Maintenance Routes. This role requires strong leadership skills, attention to detail, and a passion for providing excellent customer service.
Duties
- Manage / supervise a team of 5 – 10 Pool Maintenance Technicians, including scheduling and training of technicians.
- Ensure compliance with all health and safety regulations.
- Handle customer inquiries, concerns, and feedback in a professional manner to enhance patron satisfaction.
- Handle small repairs
- Schedule and conduct client first visits
- Provide excellent customer care including managing customer escalations, questions, and expectations
- Lead training and team-building initiatives for team members.
- Monitor attendance and usage patterns to optimize staffing levels and resource allocation.
- Provide pool services and tech support duties such as skimming, vacuuming, brushing, managing chemicals, algae treatments, and filter maintenance/cleaning if needed
- Conduct regular inspections to identify maintenance needs or safety hazards.
- Prepare reports on pool operations, incidents, and maintenance for management review.
Experience
- Excellent verbal and customer service skills.
- Deep knowledge in pool care needs (both residential and commercial) required (minimum 3 years experience), including pool chemistry and maintenance
- The ability to lift 50 lbs.
- Ability to work outside year-round in a variety of conditions.
- Must be self-organized and highly motivated
- A valid driver’s license and good driving record required.
- Ability to work flexible hours including weekends and holidays as needed.
Job Type: Full-time
Pay: $52,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Pool Maintenance: 3 years (Required)
License/Certification:
- Florida DL (Required)
Ability to Relocate:
- Fort Myers, FL 33908: Relocate before starting work (Required)
Work Location: In person
Salary : $52,000 - $65,000