Leasing Consultant

Job Summary:

As a Leasing Agent, you will be the first point of contact for prospective residents, playing a critical role in the leasing process. Your primary responsibilities will include showing available properties, answering inquiries, processing rental applications, and ensuring a smooth move-in process for new residents. This role is ideal for someone with strong interpersonal skills, a keen attention to detail, and a passion for people and real estate.

Key Responsibilities:

• Property Tours: Conduct property tours for prospective residents, highlighting key features and amenities, and providing detailed information about available units.
• Lead Management: Respond promptly to inquiries via phone, email, or in person, and follow up with prospective residents to convert leads into leases.
• Application Processing: Assist applicants in completing rental applications, collect necessary documentation, and verify applicant information.
• Lease Preparation: Prepare and execute lease agreements in accordance with company policies and legal requirements.
• Move-In/Move-Out Coordination: Assist residents with the move-in/move-out process, ensuring all paperwork is complete and providing information about community rules and services. Schedule
• Customer Service: Maintain a high level of customer service by addressing resident concerns, answering questions, and providing general information about the community.
• Manage Maintenance Requests: Ability to assist current residents maintenance requests and first level maintenance triage.
• Marketing Support: Assist with marketing efforts, including online listings, social media posts, and community events to attract potential residents.
• Administrative Tasks: Perform various administrative duties such as maintaining accurate records of prospects, updating property management software, processing security deposits/rent and assisting with general office duties.

Qualifications:

• Experience: Previous experience in leasing, property management, or a related field is required.
• Travel: Reliable transportation needed to cover multiple locations in three county area.
• Education: Associates Degree or Undergraduate Degree with experience.
• Skills:
• Strong communication and interpersonal skills.
• Comfortable with decision making and problem solving.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with property management software is a plus.
• Personal Attributes:
• Highly organized with excellent time management skills.
• Self motivated, disciplined and goal orientated.
• Energetic and personable with a strong customer service orientation.
• Ability to handle sensitive information with discretion and professional etiquette.
• Ability to be resilient and adaptable in customer service.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Property leasing: 1 year (Required)

Ability to Commute:

• Akron, OH 44313 (Required)

Ability to Relocate:

• Akron, OH 44313: Relocate before starting work (Preferred)

Work Location: In person

Salary : $16 - $20