What are the responsibilities and job description for the Admissions Representative - Boulder Campus position at Triumph Higher Education Group?
GENERAL SUMMARY
Admissions Representatives work on an admissions team to recruit qualified applicants for admission to the school. Admission Representatives must comply with state and federal accreditation, along with company policies and regulations, while remaining consistent with the highest ethical standards. Admissions Representatives are also responsible for managing time and inquiry resources to generate interest in our program. This position will conduct a high quantity of prospect phone calls to secure appointments and interview activity and conduct follow-up activity with unresolved interviewees and future class applicants.This person will be required to work at the Boulder, CO campus.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Accurately and completely explain education programs, expected outcomes, student services and financial consideration to students and their support system if it pertains.
Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment polices/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based upon incompatible career goals.
Secure new inquiries (Personally Developed Leads) by directly asking phone contacts about referrals of others to contact that may be interested in the program offered.
Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine appropriateness of candidates for admission based upon career goal compatibility.
Accurately forecast projected new students on a periodic basis for Director of Admissions and Senior level management.
Consistently conduct follow-up meetings with all applicants, daily, weekly or as needed to ensure successful matriculation.
Effectively communicate with the enrolled students to guide them through the online orientation and help them understand the importance of this activity as well as tracking their progress.
Assist other personnel and departments with data collection and problem-solving.
Be an active participant in team activities and initiatives.
Other duties as required or assigned.
QUALIFICATIONS
Bachelor’s degree in Business or a related field is strongly preferred
0-2 years admissions recruitment or non-durable goods sales experience.
Must be able to work at the Boulder, CO campus location.
KNOWLEDGE, SKILLS AND ABILITIES
Communication Skills
Detail Oriented
Time-Management Skills
Organizational Skills
Team-oriented
Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement
Ethics: Has personal and professional ethics and fosters a diverse and respectful workplace.
Ability to interact with staff and external relationships in a professional manner, including a demonstrated commitment to customer service.
Computer proficiency in Microsoft Office Products (Word, Excel, etc.)
PHYSICAL DEMANDS
Nature of work requires an ability to operate standard business equipment. Siting for a long period of time; up to 8 hours of computer and/or phone work daily.
WORKING CONDITIONS
Majority of work is performed in a general office environment.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities and activities may change at any time with or without notice.