What are the responsibilities and job description for the Front Desk/Member Services position at Triumph Martial Arts?
The Front Desk / Member Services position is a part-time position (evening hours). This is an important front line position, responsible for taking care of our guests, members and their families. This position ensures smooth operation of the school, and epitomizes the welcoming and professional atmosphere we embody. The clerk must be comfortable talking to and working with both children and adults.
The ideal candidate will be at least 18 years old, have excellent customer service skills, including a caring and friendly attitude, enjoys helping others, and possesses the following skills and attributes:
Skills
Excellent communication / interpersonal skills
Excellent penmanship and grammar
Basic math / computation
Basic computer
Ability to climb stairs and lift 30 lbs.
Other
Excellent personal hygiene
Must pass criminal background check
Duties Performed by the Reception Desk / Sales Clerk
General
Answer phones
Explain programs and process enrollments
Greet members and prospects
Schedule private lessons
Pro Shop
Merchandise and restock shelves
Process merchandise sales
Miscellaneous
Light cleaning, emptying trash
Other duties as assigned
Triumph Hours of Operation:
Monday: 5:00 PM - 9:00 PM
Tuesday: 5:00 PM - 9:00 PM
Wednesday: 5:00 PM - 9:00 PM
Thursday: 5:00 PM - 9:00 PM
Job Type: Part-time
Pay: $12.00 - $12.01 per hour
Ability to Relocate:
- Pella, IA 50219: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $12