Technical Writer

JOB TITLE: Documentation Specialist

The scope of the proposed services will include the following:

Gather and review current records management policies and procedures currently used by the agency that addresses agency handling of official records;

Identify current management practices being utilized;

Review technical manuals, testing procedures, and user manuals associated with records management applications and processes;

Provide a gap analysis of deficiencies that should be in place;

Participate in all data gathering sessions;

Generate project communications for the duration of the assessment.

Expertise and/or relevant experience in the following areas are mandatory:

5 or more years Technical Writing, Business Analyst or Training;

Strong writing and organizational skills;

Attention to detail;

Proficiency in research and technical writing;

Effective communication ability,

Bais project management skills;

Knack for problem solving

Previous experience with state government IT or business improvement implementation;

Records Management program establishment;

Background in scanning operations.